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Title Human Resources Branch Manager
Target Location US-GA-Columbus
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Candidate's Name
Columbus, GA Street Address
PHONE NUMBER AVAILABLE - EMAIL AVAILABLEProfessional SummaryDedicated Human Resources professional bringing 15 years of expertise in benefits administration, recruitment, and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams.SkillsHuman resources knowledgeRelationship building and managementGoals and PerformanceProficient in MS OfficeApproachableVerbal/written communicationTeam PlayerFriendlyEmployee DevelopmentWork History09/2021 to CurrentBranch ManagerAmbassador Personnel, Inc.  Valley, ALAssess expansion plans and present costs to forecast trends and recommend changesBoost branch sales by developing and deepening customer loyalty through incentive programsProcess and manage branch day-to-day operationsEngage employees in business processes with positive motivational techniques.Source and recruit candidates to work for multiple clients with various open positionsReview job applicants for certain skills related to specific job requirementsInterview and process candidates for various job opportunitiesMeet deadlines by proactively managing individual and team tasks and streamlining processesResearch billing and invoice problems and resolve issues in compliance with established standardsConduct worksite evaluations for new and reactivated clients05/2021 to 09/2021Medical Staffing ManagerGlobal Personnel Services Inc.  Columbus, GAReviewed applications and resumes to support hiring activities.Performed sourcing, interviewing, negotiations, and hiring.Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.Devised hiring and recruitment policies for employee companyDeveloped marketing strategies to generate leads.Wrote and posted job descriptions on Indeed, CareerBuilder, ZipRecruiter, and Social Media Platforms.Recruited and hired employees for Nursing Facilities, Hospitals and Physician Offices08/2018 to 05/2021Staffing SpecialistPeopleReady  Columbus, GABuilt business relationships with clients and temporary associatesGenerated repeat sales and/or set sales appointmentsSelected associates for job assignments and directed them to various job site locationsInterview and identify skilled candidates that meet the clients' needs and requirementsHire or place qualified candidates according to their experience and skillsConsistently met deadlines for orders placed by the Client/CustomerPayout associates/workers dailyAssist with other branches when needed (Opelika/Auburn branch)Recruited individuals to work in management, hospitality, maintenance, security detail, technology, and community programs.Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals.Managed applicant tracking system (ATS) database by entering, updating, and maintaining candidate contact details, resumes and supporting documentation.09/2015 to 08/2018On-site ManagerGlobal Employment Solutions  Columbus, GAInterviewed and identified skilled candidates that met the clients' needs and requirementsHired or placed qualified candidates according to their experience and skillsAudited files to stay within Federal, State, and Local laws, rules, and regulationsConsistently met timeline for orders established by clientsCounseled and terminated currently placed employees during 90-day evaluationsConducted orientations for new temporary associatesMonitored, coached, and supervised a team of 250 temporary associatesMonitored and handled employee claims involving performance-based, harassment incidents, workers compensation, unemployment benefits and FMLAMotivated employees through special events, incentive programs and constructive feedback.Managed employee disputes by employing conflict resolution techniques.Directed job fairs to bring in local talent for short, long term and seasonal positions.Facilitated onboarding sessions and on-the-job training for new temporary associates10/2013 to 08/2015On-site/Hiring and Recruiting ManagerSelect Staffing  Columbus, GAInterviewed and identified skilled candidates that met the clients' needs and requirementsHired or placed qualified candidates according to their experience and skillsAudited files to stay within Federal, State, and Local laws, rules, and regulationsConsistently met timeline for orders established by clientsCreated weekly and monthly reports and presentations for management team.Provided general office administration, correspondence, filing and spreadsheet development.Oversaw employee attendance record and handled payrollAttended client meetings dailyMonitored, coached, and supervised team of 75 temporary associatesBuilt and maintained client relationshipsStreamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training new temporary associatesEstablished and maintained contacts with schools, employment agencies and other public organizations to find and attract applicants.07/2011 to 02/2013Client Service SupervisorSpherion Staffing  Columbus, GAProvided clients with appropriate candidates for their needs while helping possible candidates find employmentDeveloped all aspects of Human Resources to include staffing, unemployment, benefits, employee relations, workers compensation and FMLAInterviewed and identified skilled candidates that met the clients' needs and requirementsHired or placed qualified candidates according to their experience and skillsAudited files to stay within Federal, State, and Local laws, rules, and regulationsConsistently met timeline for orders established by clientsCounseled currently placed employees during 90-day evaluations.01/2008 to 06/2011Front Office CoordinatorLane Dermatology & Dermatologic Surgery  Columbus, GAGreeted patients while making sure all information was complete and updatedVerified insurance eligibility/benefitsReceived payments and posted to patients accountEntered all information into computer system from forms completed by patientsMaintained schedules for multiple physiciansAnswered 6-line switchboard, screened callers, and relayed messagesScheduled patient appointmentsDistributed important patient information to physicians and co-workersCompleted cancer claim forms and handled all medical record requests.03/2000 to 04/2007Front Office Receptionist/Medical SecretaryChattahoochee Valley Bone & Joint, Inc  Columbus, GAGreeted patients as they came in for their medical appointmentAnswered 8-line switchboard, screen calls and relay messagesAssisted patients with completion of formsVerified insurance eligibility and benefitsCreate, update, prepare and file patient chartsMaintained appointment schedules for multiple physiciansPosted charges/payments from patientsAnswered to the needs of patients, physicians, and healthcare facilitiesProvided secretarial support to physicians to include scheduling surgical procedures and examinationsMade appointments for physiciansFiled patient confidential recordsVerified pre-certification of benefits for patient surgery02/1994 to 01/2000Appointment Scheduler/Team Lead/SupervisorThe Hughston Clinic  Columbus, GAStarted in High School on the Work Program doing various positions for all administrative departmentsGraduated High School and was hired on as an Appointment SchedulerPromoted to Front Office Team LeadPromoted to Worker's Comp SupervisorEducation10/2003Certification: ICD-9 And CPT CodingColumbus State University - Columbus, GA03/2003Certification: Medical TerminologyColumbus Technical College - Columbus, GA06/1996High School DiplomaJordan Vocational High School - Columbus, GA

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