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SUMMARYHighly skilled in the field of customer service.Demonstrated ability of performing errands, skills with power tools.Good communication skillsProficient in Microsoft SoftwarePROFESSIONAL EXPERIENCENYC PARKS NEW YORK, NY JULY 2023- AUGUST 2023SUMMER CAMP COUNSELOR (SEASONAL)Supervised campers and ensure their safety, development, growth and well-beingMaintained a schedule and create lesson plans for campersOrganized and led various small and large group activitiesMSN AIR SERVICE QUEENS, NY DEC 2021- APRIL 2023AIR IMPORT & EXPORT OFFICE AGENTPrepared Import documents for customers / clientsCommunicated with customers via phone & emailsProcessed and file documents for accounting and office useChecked the daily Inventory listObtained US Customs & Border Protection clearance before releasingShipments.Converted foreign currency for all collect shipmentsCompleted airway bill capturing, manifesting and prepared flight pouch for all shipments leaving JFK as well as sending all messaging to overseas in a timely manner.Created and cut airway bills for export shipment.Checked TSA Cargo Security list to ensure all shipments accepted are on that listDealt with customers / clients in a professional manner to ensure satisfaction.ESTEEM PATROL, BROOKLYN, NY OCT 2015 APRIL 2020FRONT DESK RECEPTIONIST/OFFICE ASSISTANTAnswered calls and responded to emailsGreeted visitors and checked for valid IDSorted and delivered incoming mail, posted and sent outgoing mailSet up stations of activity for the elderlyManaged calendarResponded to FDNY mock drillsUSTA/ US OPEN STAFF, QUEENS, NY JUN 2015- SEP 2015GUEST SERVICES PARKING LOTCashierEscort highly profile athletes from the parking lot to the main credential officeMaintain order in parking lotBIKE ROLL, NEW YORK, NY MAY 2013AUG 2013SALES ASSOCIATECashierGroup LeadIt was my responsibility to open and close registers every day. On site I kept employees on task making sure all daily tasks were completed each day.EDUCATIONCobble Hill High SchoolCompleted 8- Hour Pre Assignment Training course 8 and 16-hour Security CertificateF80 Fireguard 16-hour certificate |