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Title Medical Assistant Customer Service
Target Location US-AL-Pell City
Email Available with paid plan
Phone Available with paid plan
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Diligent and passionate medical assistant with extensive experience working in high-volume healthcare environments. A resourceful individual who possesses exceptional clerical and customer service skills. Effectively able to answer telephones, greet patients, document medical histories, explain treatment procedures, and prepare patients for examination. Demonstrates ability to assist physicians during exams, collect specimens, perform laboratory testing, venipuncture, and administer injections. A highly motivated individual who works efficiently in a team and individually.1216 Jacksonville StreetWeaver, AL, 36277PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCELegacy Pain And Spine Specialists, Anniston AL  Medical AssistantMay 2024- CurrentProvided indirect support by implementing patient care under the direction of nurses and physicians, including gathering patient medical history, retrieving imaging reports and uploading them into the patient's EHR, and confirming Alabama PDMP to ensure medication guidelines were closely followed. Assisted nurse practitioners with direct patient care by taking vitals, communicating with empathy and compassion, ordering their imaging, faxing referrals, and printing or e-scribing prescriptions. Demonstrated independence and efficiency in handling various administrative duties, including maintaining medical records and scheduling returning patient appointments and procedures, among others, enabling doctors and staff to focus on patient' healthcare concerns.Walgreens Pharmacy, Jacksonville AL- Pharmacy TechnicianJANUARY 2024- July 2024Performed various pharmacy and operational activities in order to effectively assist the pharmacists in providing quality pharmaceutical care. Facilitated numerous skills to quickly, accurately, and smoothly implement patient satisfaction. Strictly followed pharmacy regulations and guidelines to ensure compliance including handling, interpreting, and inputting prescription orders. Proficient knowledge of pharmacy operations involving processing insurance claims, inventory control, medication dispensing, control substance distributions, counting, filling, and labeling medications.RMC Neurology, Anniston AL - Trainee Medical ReceptionistSEPTEMBER 2022 - DECEMBER 2022Performed day-to-day administrative functions and general office duties including filing, faxing, answering phones, scanning all paperwork into the electronic records system, and Im maintaining compliance with HIPAA. Responsible for gathering all necessary patient demographics and insurance verification, collecting co-payments, and scheduling return patient appointments.Main Street Family Urgent Care, Central AL- Medical AssistantMARCH 2022 - October 2022Assisted in the examination and treatment of patients under the direction of a physician. Accurately interviewed patients, measured vital signs, and recorded information on patients' charts. Effectively trained to perform urinalysis, x-rays, venipuncture, administer injections, and collection and preparation for laboratory analysis. Assisted with urgent care registration to enter all patient information, verify insurance coverage, collect copayments or patient balances, and complete end-of-shift deposits.Walmart, Anniston Al  Electronic Sales AssociateMARCH 2020 - OCTOBER 2020Roles and responsibilities included promptly answering customer calls, greeting customers, locating products, price-checking items, and organizing store shelving displays. Demonstrated product knowledge to better assist customers with finding the best electronic devices for their needs. Proficiently practiced excellent verbal communication skills to provide remarkable customer service even in high-stress environments.SKILLSAdministrative expertiseEHR software proficiencyInterpersonal communicationInsurance processing and verificationMonitoring medication inventoryAdministering injectionsVenipunctureCompleting x-raysMeasuring vital signsBasic laboratory testing and analysisTrained to perform DOT physicalsTime managementMedication distribution knowledgeCERTIFICATIONSUrine Drug ScreeningHair Follicle Drug ScreeningBreath Alcohol TestingRegistered Pharmacy Technician Through The Alabama State Board Of Pharmacy

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