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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Autumn Glen Rd. PHONE NUMBER AVAILABLEEMAIL AVAILABLETo obtain employment with a company that offers a positive atmosphere to learn and implement new skills and technologies for the betterment of the organization. Looking for an entry-level position at a respected organization and utilize the educational qualifications Ive obtained at Virginia College, and my prior work history as listed below. I enjoy creative problem-solving and getting exposure to multiple projects, and I would excel in the collaborative environment in which your company prides itself.EXPERIENCEDECEMBER 2018 CURRENTDATA ENTRY SPECIALIST II, td bankOpen mail and extract paper invoices/paymentsSort and batch transactionsScan, index, image capture, key, and reconcile payments/invoicesEnter remittance processing data using a 10-keypadFollow established security procedures for the company and departmentPerform other duties as assignedJUNE 2013 DECEMBER 2018DATA ENTRY CLERK, Blue Cross Blue Shield of south CarolinaProcess HIC, HIC templates, dental, and UB Medicaid claim typesMaintain production with a 2% error rate or lessVerify entered customer and account data by reviewing, correcting, and deletingMaintain data entry requirements by following data program techniques and proceduresMAY 2010 JUNE 2013BANKRUPTCY SPECIALIST, South Carolina Department of revenue Took action on any questionable bankruptcy activity arising from reports Resolved and revised misapplications to taxpayers accountsAnswered telephone requests from taxpayers, attorneys, regarding the status of bankruptcy accounts. Maintained records of financial transactions by establishing account post transactions. Prepared financial reports by collecting and analyzing account information and trends.SEPTEMBER 2008 MAY 2010CUSTOMER SERVICE REP, at&t services An attracted potential customer by answering product and service inquires. Suggested information about products and services Opened customer accounts by recording account information Resolved product or service problems by clarifying the customers complaints.EDUCATIONSEPTEMBER 2018ASSOCIATES OF APPLIED SCIENCE, virginia college(Cumulative GPA: 3.7) Awarded Outstanding Student, May 2017SKILLSSoftware, such as Microsoft ExcelContent creationMarket researchAnalytics and search engine optimizationCritical thinkingCreative mindsetProject managementData entryAttentive listeningTroubleshooting and researchPatienceSpeed and efficiencyPositive attitudeDiplomacyACTIVITIESOne of my greatest and proudest accomplishments is successfully planning and executing two major events within one of my prior employment. Every year I have attended at least one seminar to improve my skills in Customer Service skills.2019 - Employee of the Month (TD BANK)Outstanding customer service reward |
