| 20,000+ Fresh Resumes Monthly | |
|
|
| | Click here or scroll down to respond to this candidateCandidate's Name
Youngstown, OH Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryHighly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. SkillsDigital MarketingBusiness DevelopmentStrategic PlanningTime ManagementSales ExpertiseSales StrategiesClient Needs AssessmentSocial Media ManagementRelationship sellingPerformance TrackingComplaint resolutionSelf-DirectedExperienceVERIZON SALES SPECIALIST 02/2024 - CurrentVerizon Wireless - CANFIELD, OHIODeveloped and implemented sales strategies to increase customer base. Created customized presentations for potential customers. Provided technical support to customers regarding product features and usage. Maintained accurate records of customer interactions and transactions. Resolved customer complaints in a timely manner.Cultivated referral networks to identify new business opportunities. Attended trade shows, conferences, and other networking events as needed. MARKETING SPECIALIST 12/2020 - 01/20244M Embroidery - Youngstown, OHEngaged with social media followers and promoted products and events through giveaways and promotional sales. Developed relationships with customers by providing excellent customer service. Set up and operated embroidery machines to produce quality products. Threaded needles, loaded patterns onto machines, and adjusted tension settings for each thread color. Monitored machine operation to detect problems such as defective stitching, breaks in thread, or machine malfunctions.Inspected completed items for defects and accuracy of stitching. Adjusted machine settings according to fabric type, size of design, number of colors used, and other specifications. Positioned fabric under sewing needles to ensure proper placement of designs on garments. CUSTOMER SERVICE SPECIALIST 06/2018 - 01/2021WE Insurance Group - Youngstown, OHDocumented customer correspondence in CRM to track requests, problems and solutions. Upheld quality control policies and procedures to increase customer satisfaction. Assisted customers with making payments or establishing payment plans to bring accounts current. Answered inbound calls, chats and emails to facilitate customer service. Demonstrated excellent communication skills in resolving product and consumer complaints. Education and TrainingMineral Ridge High School - Mineral Ridge, OH High School Diploma 06/2019Youngstown State University - Youngstown, OHCriminal Justice |