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Title Customer Service Sales Representative
Target Location US-FL-Kissimmee
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Orlando, FL PHONE NUMBER AVAILABLE;ps://LINKEDIN LINK AVAILABLE EMAIL AVAILABLE Senior Sales Representative  Revenue Maximization and Team Leadership Sales Strategies Customer Service Product PresentaEons Strategic Planning PROFESSIONAL SUMMARYResults-driven and bilingual (English & Russian) sales professional with over 15 years of experience maximizing sales and revenue opportunities, improving customer loyalty, streamlining operations, and acquiring referrals. Track record of exceeding sales goals, helping improve team growth, and solidifying key client relaFonships. ImpacHul in evaluaFng qualifying prospects, quoFng proposals, earning new clientele, and acquiring referrals. ImpacHul at leading training acFviFes and maximizing sales opportuniFes in the hospitality Industry. Equipped with an Always Be Closing aNtude and providing excepFonal service. CORE COMPETENCIESSales MaximizaEonBusiness PresentaEonsClient RelaEonship BuildingVacaEon SalesNew Business DevelopmentReferral ManagementOwnership InquiriesClient Success ManagementReferral ManagementSALES EXPERIENCEVacaEon Sales RepresentaEve June. 2022  PresentCapital VacaEons  Orlando, FLEec%vely present and deliver sales presenta%ons. Provide property tours of the condos and discuss guest needs. Follow up with owners to obtain new sales and acquire leads. Monitored client sa%sfac%on and eagerness to purchase property.Generate sales through initializing transactions and utilizing proper closing techniques by email and telephone.Informed clients of the most effective way to utilize and maximize portfolios of properties.Created and maintained records of customer contacts to support adequate follow-up opportunities.Effective at listening to clients, asking questions, gathering needs, and confirming requests. ExecuEve Sales RepresentaEve Jan. 2018  Jan. 2020 Hilton Grand VacaEon Club and Timeshare  Orlando, FL Presented the Hilton Grand Vaca%ons ownership products and programs to poten%al rst-%me buyers and current owners to generate maximum net sales volume. Maintained a professional and ethical representa%on of the company.Welcomed new and existing owners and guests and presented Hilton Grand Vacation Club ownership products.Maintained effective communication with owners and guests and provided follow-up to ensure customer satisfaction.Ensured that the checking in process was complete and verified that rooms were kept clean and presentable.Partnered with Client Relations and addressed owner and guest concerns. Attended all sales training and meetings.Acquired and managed referrals developed a lead generation pipeline, and continuously brought new business. ExecuEve Sales RepresentaEve May. 2017  Nov. 2018 Marrio; VacaEon Club/ Timeshare  OrlandoEngaged with guests and poten%al new buyers while providing excep%onal customer service. Oered incen%ves for doing business. Eec%vely communicated the benets of owning vaca%on proper%es and oered special discounts.Answered questions regarding the use of properties and location amenities.Reviewed referrals and leads from owners, answered inquiries, and addressed concerns.Fulfilled requests regarding pricing, property maps, property descriptions, room locations, and network information. AddiEonal ExperienceExecuEve Sales RepresentaEve: Summer Bay Resorts/ Timeshare  Orlando / Aug 2013  Apr 2017 EDUCATION, CERTIFICATE, & LICENSEAssociates Degree in Business Administration and Marketing  Florida Metropolitan University, 2006

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