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Title Customer Service Financial Services
Target Location US-GA-Atlanta
Email Available with paid plan
Phone Available with paid plan
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CONTACTEDUCATIONMissouri State UniversityMissouri State UniversityCandidate's Name
Program in SpainHospitality internship at a 5-star hotelin SpainMasters of BusinessAdministrationBachelor of ScienceUniversity of GranadaSpain20212017 - 20202018SKILLSWORK EXPERIENCELEADERSHIP/VOLUNTEEER EXPERIENCEARIANNYPUJOLS2023 - PresentFINANCIAL PROFESSIONALCAPSTONE FINANCIALPHONE NUMBER AVAILABLEEMAIL AVAILABLEAtlanta GABuilt strong client relationships through clear communication and tailored financial solutions, contributing to overall client satisfaction and retention.Collaborated with cross-functional teams to streamline processes and improve financial operations.Conducted risk assessments and implemented controls to safeguard company assets and ensure compliance.2021 - 2024CREDIT ANALYSTTOYOTA FINANCIAL SERVICESAnalyzed financial data to assess creditworthiness, ensuring informed decision-making.Provided exceptional customer service by promptly answering dealer personnel calls with a positive attitude.Built and maintained strong relationships through clear communication and a customer-focused approach.Excelled in problem-solving by empathizing with dealer concerns, quickly understanding their needs, and providing effective solutions. 2019 - 2022INTERNATIONAL STUDY ABROAD PROGRAMS TEACHING ASSISTANT MISSOURI STATE UNVIERSITYPromoted study abroad opportunities through workshops, presentations, and one-on-one advising sessions.Assisted students in navigating the study abroad process, providing guidance on program selection, application procedures, travel logistics, and cultural preparation.Supported professors in China by providing academic assistance to students.2024 - PresentFOUNDER OF SIGMA LAMBDA GAMMA NATIONAL SORORITY INC. MISSOURI STATE UNIVERSITYBrought together exceptional women to establish the inaugural first multicultural sorority on campus, it was a three-year project. Customer ServicePublic SpeakingProblem SolvingSpanishBilingualTeamworkCommunicationActive ListeningLeadershipManagementFinancial ProfessionalCertificate in InternationalBusinessHispanic Development FundScholarAdministrative managementModern language (Spanish)FOUNDER OF HISPANIC ORGANIZATION TODOSTOYOTA FINANICAL SERVICESFormed a group within the company to establish a Latin organization focused on promoting education and cultural awareness. 2023 - 2024Empowering my community with financial literacy.HISPANIC YOUNG PROFESSIONALS AND ENTREPRENEURS (HYPE) CHAIR OF MEMBER RELATIONSLead membership initiatives and oversee a dedicated team to ensure all members feel welcomed and valued.2017 - 2021

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