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Saint Petersburg, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE10+ years experience In Hospitaly industryFast learner, excellent costumer service, Bilingual, certified Sommelier Work ExperienceBartenderUrban brew and bbq-Saint Petersburg, FLNovember 2023 to Present Provide excellent costumer service Take order and delivery with In a gracious manner Creat cocktails Train new staff Set up for private parties Promote specials Anticipation of guest needsBar ManagerThe Dominick Hotel-New York, NYSeptember 2022 to October 2023 Inventory Bar and restaurant profits to meet goals Schedule Handling team conflicts Occupational health and safety procedures Anticipate guest needs Creat memories and great experiences Work in menu developmentLead BartenderLoews Hotels & Co-New Orleans, LAFebruary 2021 to September 2022 Multiple nominations: Employee of the month and Accomplished Employee of the Quarter Consistently achieved one of the highest guest check averages by promoting chef specials and exemplary wine and beverage service Anticipated, identified, and fulfilled guests needs while building personal relationships and call parties Maintained professional and courteous demeanor while abiding by all service standards in fast paced environments Created and prepared cost effective craft cocktails Responsible for overseeing opening/closing and coaching new staff regarding menu items, company policies and proceduresBartender/ServerESTRELLA RESTAURANT-New Orleans, LAJanuary 2019 to December 2020 Working in the French Quarter handling High volume, working under pressure providing an excellent costumer service. During the pandemic I still working delivery and drinks To-Go only. I trained and help the restaurant to Run back to normal after the locked out. I created cocktails, promote special.Server Captain, SupervisorRalph Brennan Restaurant Group-New Orleans, LAMarch 2017 to January 2019 Anticipated, identified, and fulfilled guests needs while building personal relationships and call parties Maintained professional and courteous demeanor while abiding by all service standards in fast paced environments Executed all tableside preparation in section, working closely with the culinary team to ensure their proper preparation and entertaining guests with dishes including Bananas Foster and Steak Diane Responsible for all setup and breakdown of private event spaces, working closely with event coordinators and culinary team Setup private bars ensuring bars would be stocked and orderly throughout entire eventEducationBachelor's degree in Hospitality ManagementUniversidad de las Amricas - Quito, Provincia de Pichincha September 2012 to March 2017Skills Guest services Spanish Italian French Micros POS OPERA Detailing POS Restaurant experience Guest services Bartending Hotel experience Customer service Cash handling Leadership Banquet Experience Restaurant ManagementCertifications and LicensesFood Safety CertificationServSafeBartender LicenseFood Handler Certification |