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| | Click here or scroll down to respond to this candidateCandidate's Name
Allentown, PA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEQuality-driven production leader with proven success in organizing workflows and coordinating resources to meet challenging goals. Industrious professional and resourceful problem-solver with persistent approach to tackling operational concerns. Good decision-making and team-building abilities with open and clear communication style. Operations ManagementStrategic PlanningProject ManagementSafety MonitoringDedication to Product QualityStrong Leadership AbilitiesContinuous ImprovementsQuality Control03/2024 to CurrentGXO LOGISTICSBethlehem, PAInbound Operations ManagerSupervised loading and unloading activities at docks, ensuring safety protocols were followed. Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.Provided leadership to a team of 8-10 receiving clerks. Monitored employees' performance, providing guidance and feedback as needed. Ensured all received items were properly scanned into the inventory system. Maintained accurate records for all incoming shipments. Communicated effectively with warehouse staff about daily operations procedures. Managed the return process for defective products, ensuring timely refunds or replacements were issued. Completed or assisted with difficult or skilled tasks. Resolved any customer complaints or issues related to deliveries quickly and efficiently. Ensured compliance with safety regulations and maintained a safe work environment for all personnel. Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards. 03/2023 to 02/2024CLEMENS FOOD GROUPHatfield, PAProduction ManagerPlanned production operations while establishing priorities and sequences for manufacturing processes. Scheduled staff work assignments, rotations and overtime. Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability. Established and updated production schedules to meet changing demands. Reviewed individual employee performance to correct issues and enhance productivity. 06/2021 to 01/2023CUSTOM PROCESSING SERVICESEast Greenville, PAOperations ManagerDirected day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.Managed scheduling, training and inventory control. Recruited, hired and trained crew members on application of projects, customer relations and customer service. Implemented policies and standard operating procedures and managed quality, customer service and logistics. Identified areas of deficiency and performed root-cause analysis to solve problems. Presented performance and productivity reports to supervisors. Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.JELD-WENSUMMARYSKILLSEXPERIENCE12/2019 to 05/2021Pottsville, PACoordinating Group ManagerCoached and developed direct reports to lead problem-solving activities. Completed thorough opening, closing and shift change functions to maintain operational standards each day. Delegated work to staff, setting priorities and goals. Communicated objectives and implementation tactics to meet organizational goals. Implemented improved initiatives to optimize safety and quality. Worked with other group leaders to identify and resolve issues between teams. 11/2016 to 09/2019BEHR PAINTAllentown, PASuperintendentMaintained safe work site by implementing safety requirements and good housekeeping regulations. Attended and participated in progress and project meetings. Managed projects by coordinating materials, inspections and contractor tasks. Oversaw employee productivity to enforce efficient use of materials and equipment. Met and worked with internal teams to recognize and discuss current and future needs. ASSOCIATE OF ARTS: GENERAL STUDIESLehigh Carbon Community College0, Schnecksville, PA EDUCATION AND TRAINING |