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Title Human Resources Performance Management
Target Location US-PA-Harleysville
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Candidate's Name , PA 19438 PHONE NUMBER AVAILABLEEMAIL AVAILABLE LINKEDIN LINK AVAILABLE Core StrengthsHR Management HR Compliance Handbook, Policies and HR Documents Employee Relations Leave of Absence Management Performance ManagementTraining and Development HR Payroll Infrastructure and Implementation Talent Development & Optimization Recruitment HRIS Design, Administration and Implementation Leadership & Coaching Strategic Planning Conflict Resolution Cultural Competence Compensation Organizational Development Benefit Administration Multi-Site Support Succession Planning Change Management Diversity, Equity & Inclusion (DEI) PROFESSIONAL EXPERIENCESr. Human Resources Advisor HRBP, The OConnor Group 2021  2024 Assessed and built HR infrastructure to align HR with the businesses strategic plan, goals and objectives Developed, revised, and implemented HR policies and procedures Managed organizations Total Rewards package to ensure they align with the organizations goals and objectives Built strong relationships and partnerships with business owners, CEOs, COOs, Leadership Team and Employee staff Lead investigations and resolution of employee issues, and coach/provides guidance to line managers on performance management and corrective action procedures Implemented many HRIS, Payroll and Employee Engagement platforms; trained and maintained several programs Managed and delivered the recruiting process through various selection methods, screen applicants and provide hiring recommendations to management Provided Performance Management experience in analyzing, designing, developing and implementation of new performance evaluation solutions Created Training & Development programs customized for the needs of the organization; topics included coaching/mentoring skills how to resolve performance problems, dealing with conflict and problem solving, effective team building, ensuring legal compliance while hiring right and avoiding harassment in the workplace Coached Senior Management to develop and communicate new strategies for continued improvement and organizational effectiveness Ensured all employee relations issues, including investigations and resolutions of employee complaints are managed effectively and efficiently. Provided guidance and recommendations for resolution to departmental officials and individuals Spearheaded workforce planning initiatives, reducing time-to-hire by 25% while maintaining quality of hires Human Resources Director HRBP, Gemini Consulting LLC 2012  2021 Support current and future business needs through the development, engagement, motivation, and preservation of human capital Independently partnered with leaders consistently on all HR and business functions. Provided a consultative approach, proactively identified and partnered with the business leaders in addressing issues and concerns Developed and implemented HR strategies and initiatives aligned with the overall business strategy Conducted employee engagement surveys and implemented action plans to improve engagement scores Served as trusted advisor, built deep relationships across all levels of the organization from employees to leadership Maintained subject matter expertise in all operational and tactical areas of HR including, but not limited to, employment law, FLSA classifications, leave management, HR technology, benefits management, and compensation Lead investigations and resolution of employee issues, and coach/provides guidance to line managers on performance management and corrective action procedures Managed and delivered the recruiting process through various selection methods, screened applicants and provided hiring recommendations to management Extensive experience in Performance Management experience in analyzing, designing, developing and implementation, Training & Development programs customized for the needs of the organization; topics included coaching/mentoring skills how to resolve performance problems, dealing with conflict and problem solving, effective team building, ensuring legal compliance while hiring right and avoiding harassment in the workplace Administered compensation and benefits programs, ensuring market competitiveness and internal equity Assessed clients payroll service provider and make recommendations to implement system upgrades Led HR transformation during a company-wide reorganization, managing change processes and communications that resulted in a 30% reduction in voluntary turnover.HR Practice Leader, Univest Insurance 2017  2019 Hired to expand the HR Consulting line of business  revenue, staff, and new HR services Responsible for client retention and new business development for HR Consulting and Payroll line of business Managed a team of HR Consultants and Payroll Specialists who provided HR client administration and Payroll Services Created presentations for clients, such as: Leadership, Culture Assimilation, FLSA, Workers Compensation, How to Build an HR Infrastructure, Performance Management, Safety and Conflict Resolution Developed and executed strategies that motivated team members to exceed the corporate objectives and culture direction Provided expert advice, counsel and implementation support on a fractional, interim or project-basis in areas of HR that include HR Policy and Compliance (Handbook), Employment Onboarding, Performance Management, Compensation and Benefits, Employee Relations, Benefits, Payroll and HR Technology Led employee relations initiatives, resolving workplace conflicts and reducing employee complaints by 25%. Maintained subject matter expertise in all operational and tactical areas of HR including, but not limited to, employment law, FLSA classifications, leave management, HR technology, benefits management, and compensation Human Resources Manager (Consultant), Knoll, Inc. - Gemini Consulting LLC 2012 2013 Partnered with VPs and Directors to strategize, recruit and hire for all levels of the Supply Chain Organization Managed daily HR operations including recruitment, employee relations, compliance, and performance management, leave management Assessed and worked collaboratively with Global HR and MIS to enhance and utilize the Performance Management System Assisted in the assessment of the Metric Performance Results through HOSHIN Reporting Conducted and facilitated Employee Relation Meetings to resolve employee / management conflicts Provided input on various leadership meetings such as Culture, Performance Development and Union concerns Ensured legal compliance with labor laws and regulations, mitigating risks and reducing the companys exposure to litigation Regional Human Resources Manager, World Imports LTD 2006 2012 Built strong partnerships with President and Executive Management to achieve strategic organizational and business goals Directly supervised five (5) HR staff members and responsible for maintaining all applicable laws, policies, and procedures Managed and provided HR support for four (4) national distribution centers Coached Senior Management to develop and communicate new strategies for continued improvement and organizational effectiveness Designed and delivered management training on new performance appraisal system which resulted in improved efficiency and a 25% increase on employee retention Ensured all employee relations issues, including investigations and resolutions of employee complaints are managed effectively and efficiently. Provided guidance and recommendations for resolution to departmental officials and individuals Negotiated and coordinated with benefit brokers and carriers; performed benefit administration to include claims resolution, change reporting, approved invoices for payment, annual re-evaluation for cost effectiveness and administered enrollment meetings Reduced Workers Compensation cost for four (4) consecutive years; reduced 40% from prior year Executive Safety Committee Co-Chair resulting in improved internal processes, communications, and significant reduction in experience mod for five (5) years.; successfully developed and implemented new rigorous Safety Program Implemented an Alternative Dispute Resolution (ADR) program with anticipated savings of millions of dollars in litigations costs Developed new employee orientation and training program which resulted in a 20% higher retention rate from previous year Oversaw full cycle recruitment process including sourcing, selecting, hiring, on-boarding, and exit interviewing to ensure good hires and minimal turnover. Hired five (5) Executive Key Levels including CFO, COO, Directors and Management personnel Ensured legal compliance under FMLA, ADA, Workers Compensation, Benefits, EEO, ERISA and other applicable laws Regional Human Resource Director, Century Business Services (CBIZ) 2000 2006 Collaborated with business unit leaders to develop and execute HR initiatives that supported the units strategic objectives Consolidated Philadelphia Region consisting of six (6) businesses; personally, responsible for the overall cultural assimilation and change process Worked with President, CEO, CFO and Corporate Headquarters to meet organizational strategic business and financial objectives Developed, coordinated, and implemented employment programs for intern and college recruiting Managed the development & implementation of recruiting, hiring and on-boarding practices and procedures, cut agency fees by$350,000 and increased retention by 30% Coordinated health care benefits, conducted open enrollment meetings, and maintained COBRA administration Provided direction and guidance during changes in the organizational process, operations, and culture; communicated and assisted with company restructuring, consolidation and acquisitions Provided responsive and high-quality support, training, and advice to Executive and Senior Management to ensure all employee relations issues such as change management, grievances, poor performance and disciplinary action were in accordance with company and legal practices Developed HR operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligned monetary resources; developed action plans; measured and analyzed results Effectively managed and mediated employee conflict and upheld the complaint resolution process Led HR transformation during a company-wide reorganization, managing change processes and communications that resulted in a 30% reduction in voluntary turnover.Education & Professional AffiliationsHRM Employment Law & Legislative Conference SHRM Annual Conference SHRM Diversity Conference, Society of Human Resource Management PHR Certificate, Villanova University, Professional Human Resource Management Certificate, Villanova University, Professionals in HR Field, SHRM Certificate, HR Generalist, SHRM  Society of Human Resource Management Certificate, Employment Law, SHRM - Society of Human Resource Management Pennsylvania State University, Associate of Arts, Business Marketing Professional Affiliation: SHRM - Society of Human Resource Management

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