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| | Click here or scroll down to respond to this candidateCandidate's Name , WSO-CSSDEMAIL AVAILABLE PHONE NUMBER AVAILABLE Clinton, MD, Street Address , USExperienced transportation professional with 15 years of expertise in safety protocols and operations. Skilled in inspecting rail operations, ensuring compliance with FEMA policies, investigating incidents/accidents, and responding to emergency situations. Proficient in conducting safety audits and implementing measures to prevent future risks. Highly effective as a trainer, coaching employees and students on vehicle regulations and road safety, developing training programs, and ensuring adherence to performance standards. Strong communication and time management abilities, with a track record of building strong relationships with staff and clients.Areas of ExpertiseStrategic Planning & ExecutionTeam Building & LeadershipSecurity FrameworkIncident/Accident InvestigationIncident ResponseTransportation ManagementRisk Assessment & MitigationSafety ComplianceThreats, Risk &VulnerabilitiesProblems & Issues ResolutionStaff Training & DevelopmentPerformance OptimizationPython (intermediate)Safety Culture DevelopmentExceptional Customer Service and Organizational SkillsCareer ExperienceWashington Metropolitan Area Transit Authority, Washington, DC March 2024 PresentSafety Certification OfficerAssists in developing, and implementing and modifying certification policies, procedures and guidelines to ensure message content and delivery is in alignment with Agency branding. Collaborate with team members to create job aids and training materials to support the implementation of safety programs. Assists in the development and implementation of new programs to manage safety risks. Maintain accurate records and documentation related to safety certifications and compliance. Ensure and assist with quality control checks are built into the successful implementation of training plans, deliverables and strategies. Proctor all written and practical examinations associated with all operations certifications/recertifications, to ensure accurate and timely completion of all applicable documents, document submission, and follow-up of all corrective actions to appropriate parties. Utilize qualitive and quantitative data to develop solutions and strategies to improve overall performance and safety, identify trends, anticipate business needs and implement action plans. Effectively communicate project objectives, timelines, and requirements, while actively engaging stakeholders. Facilitated open dialogue and feedback to ensure alignment with organizational goals and foster a shared vision for the successful implementation of the new department. Assist with developing a new department that Certifies/Recertifies all operational positions to include Train Operators, Station Managers, Interlocking Operators, Rail Supervisors, Terminal Supervisors, Commit to excellence and continuous improvement in all aspects of department design and implementation.Assist with designing an assessment on Sogolytics SoftwareSafety Culture in Railway SMS (Safety Management System)Design Job AidsPrioritize and execute w/ minimal direction or oversightBrainstorming sessions to generate innovative ideas and solutions w/Stakeholders.Washington Metropolitan Area Transit Authority, Washington, DC June 2016 March 2024Rail Operations SupervisorMeet with the safety committee to identify and mitigate safety hazards. Respond to safety emergencies and guide staff during emergencies by adhering to FEMAs disaster and emergency policies. SMS data entry and conduct follow-ups to resolve all issues. Assess and mitigate the risk of recurrence of the same or similar incidents through developing corrective action plans. Provides leadership, direction and oversight in the management of station and train operational activities for designated rail line segments. Supports, promotes, and models a culture of safety, accountability, and trust. Comply with reporting any violation of WMATA safety policies, procedures, guidelines, and established rules to prevent incidents and ensure consistent operation of business functions. Ensures service quality and on-time delivery for all projects. Provides troubleshooting techniques to assist train operators, station managers, and interlocking operators. Optimize training for the candidate pool for supervisors positions by discussing programs with the General Manager (GM). Supports the recruitment, onboarding, and training of new employees to ensure all employees are equipped with the tools and knowledge to contribute to team success. Resolved rail system issues and addressed all issues, such as delayed service, out-of-service trains, and customer service challenges.Won a safety award for successfully controlling emergency situations in compliance with FEMA training.Joint Training with Arlington, Va., Alexandria, Va. And District of Columbia Fire Fighters and Transit PoliceServes as liaison between the station managers, train operators, and operational partner departments (e.g., Emergency Response Teams, Rail Operations Control Center) to facilitate safe and efficient operational communications during rail emergencies.Eliminated operational discrepancies by inspecting and reporting on the roadway, yard conditions, station platforms, fare vendor machines, rail vehicles, station kiosks, and rail facilities.Conducted safety audits, actively participated in company safety meetings, and engaged with staff members individually to ensure safety protocols were followed.Developed detailed supervisor reports and delivered effective presentations to meet and surpass internal (upper management) and external (regulatory) safety standards.Ronald Reagan National Airport DCA, Arlington, VA Jan 2021 PresentRamp AgentWork in a fast-paced, team-oriented, and demanding environment. Service and repair aircraft above and below the wing (potable water, CTC duties, etc.) to keep them in optimal working order. Provide training and guidance to employees on safety protocols and best practices. Ensure appropriate issuance and accountability of radios, scanners, and other equipment by coordinating the equipment room at the end of the night. Perform several duties, including collecting, sorting, and checking luggage for timely delivery of customers baggage to respective flights. Ensure that goods are transported to the right place and punctual by aviation transport. Read airline software to understand the arrivals and departures of planes, efficiently managing each flight by organizing teams. Achieved bottom-line success by meeting overall safety protocols while delivering services in the fast-paced airport environment.Credited with preventing delays by loading/unloading and transferring baggage safely, efficiently, and timelyAcknowledged for maintaining the safety and security of the ramp by complying with safety policies and enforcing co-workers to wear safety equipment and identification badges.Delivers relevant training and serves as an internal resource for initiatives meant to reduce human error and fatigue related trendsEducationMBA in Human Resources, (2021), GPA 3.5Strayer University, Camp Springs, MDBachelor of Science (BS) in Computer ScienceSouthern University, Baton Rouge, LAMember Southern Alumni FederationCertificationsCloud Practitioner (AWS Institute in progress)Google Cybersecurity (Google)Certified Safety & Security Director, CSSD (WSO)AI Essentials (Google)Networking Essentials and Technology (DeVry University)OSHA30 (OSHA Training)Rail Transit Investigation, Effectively Managing Transit Emergencies, Safety Management System, & Transit System SecurityTransit Safety & Security Program Certificate RAIL, SMS Safety Assurance Certified (TSI)ICS 100, 200, 700, & 800, The Art of Training Basic Instructor Skills (FEMA)Adult Learning Principle (PGCC)The Art of Facilitating, Certified Line Platform Instructor, Solve Problem and Make Decisions at Supervisory Level (WMATA)OSHA10 (WMATA) |