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Title Operations/Business Strategist
Target Location US-NC-Huntersville
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A D R I E N N E M. D I X O NPHONE NUMBER AVAILABLE EMAIL AVAILABLE Huntersville, NC Street Address  LINKEDIN LINK AVAILABLEPROFESSIONAL SUMMARY:An aspiring MBA graduate having over 25 years as an experienced innovator and educator. Eager to demonstrate leadership skills, collaboration ability and oversight. A result driven candidate able to convert, transform, and expand systems knowledge base, to achieve the goals of the organization, while helping to maximize growth and overall institution performance.PROFESSIONAL EXPERIENCE:Online ESL/TSOL Instructor 6/19  PresentVIPkid, Inc. Los Angeles, CA 90001Planning and coordinating learning objectives according to students personal needs. Creating and presenting lessons that are congruent with students' educational needs. Establishing relationships with students to ensure that they disclose cognitive and psychosocial difficulties that may impede their academic progress.Grading homework, projects, and quizzes in a timely manner: monitoring and reporting on students' progress.Notary PublicState of North Carolina, Secretary of State Raleigh, NC 27601 6/22 - PresentTake acknowledgments and administer oaths, affirmations, and take verifications and proofs. Oath/affirmation of a subscribing witness that he/she personally observed the document signing; or oath/affirmation of a subscribing witness that the signer acknowledged his/her signature to the witness. Witness the signing of wills, trusts, deeds, mortgages, and financial transactions.INVESTIGATOR/MITIGATION SPECIALIST 8/20  7/23State of Virginia Department Christiansburg, VA 24073Helped VDH save and improve lives by unleashing the power of collaboration between corporations,organizations, and individuals to protect the health, safety, and security of America and the world.Conducted jurisdiction-level quantitative and qualitative analyses of different data sources that had an impact on vaccine demand and uptake including mis/disinformation. Fostered stronger partnerships with the CDC, other departments in government, among community-based organizations, faith-based organizations, community partners, and stakeholders to ensure they were empowered to deliver vaccine messages.Senior Operations Manager 3/21  6/22Nurse Medical Services, LLC Atlanta, GA 30349Coordinated business operations for the largest non-emergency medical transportation service as a subcontractor.Negotiated contracts and increased client base by 47% in volume and 39% in revenue. Identified potential problems and points of friction and finding solutions to maximize efficiency and revenue.Identified opportunities to expand or shift course based on market changes.Enforced regulatory and safety standards.ADDITIONAL EXPERIENCE:Marketing Experience: Branding and strategically implementing the first ABE/GED/ESL Online prep program marketed in The State of New Jersey: increasing students participation and advancement 28%, leading to a 7% improvement in TABE scores and exam success.Lobbying Experience: Collecting, analyzing, presenting, both qualitative and quantitate data, to members of the Board: successfully securing educational grants in excess of $150k.Project Management: Leadership and delegation of teams projects, assigning tasks and evaluating success via weekly status update meetings.Technical Experience: Microsoft Work, Outlook, PowerPoint, OneNote, Excel  pivot tables, macros, VLOOKUP, formulate reports in Oracle R12. Digital and Print Design: Adobe Creative Suite, InDesign, Illustrator and Photoshop.EDUCATION:Masters: Business Administration February 2024Western Governors University Salt Lake City, UT 84044 Relevant Course:Competency 3015.1.5: Long-Term Investment DecisionsCompetency 3013.1.2: Customer Relationship ManagementCompetency 3012.1.2: Political and Economic ForcesCulture of Ethical Teamwork: Core Competency 3006.1.2Culture of Ethical Teamwork: Core Competency 3006.1.2 Capstone Project:Career ManagementSubmitted an effective MBA Career Management Capstone project.Developed a career goal to secure gainful employment with an international start-up firm as a business strategist or a small business consultant by March 2024.Established a SMART criterion.Presented artifacts including an American Heart Association: Basic Life Support Instructor certificate, a State of North Carolina Notary Public certificate, and the Market Simulation certificate of completion and 1st place badge.Congratulations on completing a Marketplace Simulation! Marketplace has been used by over a million students in business schools and executive programs around the world to gain an edge in today's job market.Marketplace SimulationCompleted, with honors, the Marketplace Simulation capstone project used by over a million students in business schools and executive programs around the world, to gain an edge in today's job market.Won the 1st Place team badge in Marketplace Simulation: determined by the highest cumulative Balanced Scorecard within the game, across several simulated business quarters. This requires consistent performance, careful attention to feedback metrics, perseverance, agility, and problem-solving skills. Therefore, the holder of the badge demonstrated the business skills and work ethic necessary to manage their company toward excellence over crucial stages of the companys life cycle.Bachelor of Arts: SociologyThomas Edison State University Trenton, NJ 08608June 2016Associates of Arts: CriminologyJune 1995Mercer County Community College West Windsor, NJ 08550CERTIFICATES:ABE/GED/ESL/TSOL Teacher CertificateParalegal CertificatePhlebotomy CertificationAmerican Federation of Teachers (AFT) CertificateCPR

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