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Click here or scroll down to respond to this candidateCandidate's Name
Celina, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperiencePCA Personal Care AssistantIndividual family-Celina, OHFebruary 2023 to Present Documented patient observations accurately in medical records for reference by healthcare professionals Collaborated with nurses and doctors to provide comprehensive care plans tailored to each patient's needs Offered emotional support and companionship to patients during difficult times or periods of isolation Demonstrated excellent communication skills while interacting with diverse populations Provided assistance with light housekeeping tasks to maintain a clean and organized living space Provided personalized care and assistance to patients, ensuring their comfort and well-being Assisted with daily activities such as bathing, dressing, grooming, and medication management Managed meal preparation according to dietary restrictions and assisted with feeding when necessary Maintained accurate records of patient activities, including meals consumed, medications taken, and vital signs recorded Escorted patients to medical appointments and ensured their timely arrival DriverSub-contractor-Celina, OHSeptember 2019 to January 2023 Communicated effectively with dispatchers, customers, and team members to coordinate deliveries and resolve any issues that arose during transportation Managed paperwork such as delivery receipts, logbooks, and mileage records accurately and efficiently Provided exceptional customer service by being courteous, professional, and helpful during interactions with clients at pick-up/drop-off locations Demonstrated excellent navigation skills using GPS systems or maps to find the most efficient routes for delivery destinations Efficiently planned routes to optimize delivery times and minimize fuel consumption Maintained a clean driving record with zero accidents or traffic violations Received commendation from supervisors for exceptional customer service skills and positive feedback from clients Maintained accurate records of mileage, hours worked, and fuel consumption for reporting purposes Cultivated strong relationships with regular customers through consistent reliability and friendly service Leveraged strong organizational skills to efficiently plan multiple pick-up/drop-off locations within tight timeframes Demonstrated flexibility in working hours by being available for early morning, late-night, weekend, and holiday shifts as required by job assignmentsEducation1 year study program in Data entry / customer service Sinclair Community College - Marysville, OHSeptember 2020 to September 20212 year study program in CommunicationsWright State University-Lake Campus - Celina, OHAugust 2007 to September 2009Skills Driving Communication skills Customer service Home Care Data entry (1 year)Certifications and LicensesCustomer service certificate from Sinclair college Communication certificate from Wright State University Driver's LicenseAdditional InformationProficient in Microsoft Word and Excel. |
