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Piscataway, NJ 08854 PHONE NUMBER AVAILABLE EMAIL AVAILABLE WWW: Bold ProfileTo seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. As a technician with Verizon & CB Direct, I've worked independently, Traveled to various cities to perform job duties. Interact with customers and vendors on a daily basis. I also have experience in Computers (pc or mac), Tablets, Audio/Video, some Networking, and more Authorized to work in the US for any employer. Competent field worker skilled in effectively promoting products and services in door-to-door or one-on-one sales environment. Knowledgeable about business processes, paperwork requirements and strategies for maximizing success.Pro Tools (10+ years), Photoshop (10+ years),Video Editing (10+ years), Networking (10+years),Coax, Low Voltage, Fire AlarmAssessmentsComputer SkillsCustomer ServiceCo - Owner / Operator, 05/2023 - CurrentExit 14 DJs Jersey City, NJCommunicated closely with clients to determine music styles best suited for wedding, bar mitzvah or other events.Engaged guests at special events by playing fun, lively songs and encouraging dancing. Participated in community events and fundraisers and professionally represented station. Played songs fitting station's format and monitored each song's length to avoid dead air. Entertained guests with music matching desired genres and tempo. Adjusted music plans based on crowd preferences and mood. Managed schedule, contracts and payments for busy roster of bookings. Participated in team projects, demonstrating an ability to work collaboratively and effectively. PROFESSIONAL SUMMARYSKILLSWORK HISTORYField Canvasser, 08/2023 - 09/2023One Call Home Remodeling Group Fairfield, NJResponded to customer questions and objections to address concerns and build rapport. Gathered information about customer needs and preferences to tailor offerings and improve customer satisfaction.Discussed customer feedback with management to optimize customer experience Field Canvasser, 04/2023 - 05/2023Suntuity Solar Holmdel, NJResponded to customer questions and objections to address concerns and build rapport. Conducted regular surveys and canvassing activities to identify potential customers for products and services.Conducted interviews with participants to assess eligibility. Installation Technician, 05/2022 - 02/2023CB Direct New JerseyCollaborated with internal teams for operational continuity and optimal performance. Stamped grommets into canvas using mallets and punches or eyelet machines. Created and maintained up-to-date records of all installed systems and equipment. Worked with diverse types of weather and ground conditions. Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.Maintained updated knowledge of all equipment, products, and services to properly educate customers. Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.Installed and configured new equipment and systems according to company standards. Followed all company guidelines regarding safety procedures when out in field. Diagnosed and troubleshot system faults, identifying equipment issues and resolutions. Delivery Driver, 10/2021 - 05/2022DoorDash New JerseyDelivered packages to customer doorsteps and business offices. Drove truck in urban and rural areas to expertly make high volume of deliveries. Completed on-time deliveries by choosing best and most efficient routes. Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.Maintained upbeat, positive attitude in busy, customer-focused environment. Licensed Life Insurance Agent, 09/2019 - 12/2019AIL Insurance Edison, NJCollected premiums on or before effective date of coverage. Analyzed customer needs to provide customized insurance solutions. Negotiated with customers and insurance companies to secure favorable policy terms. Evaluated competitors' products and services to gain competitive advantage. Designed presentations and marketing materials to promote insurance products. Conducted annual reviews of existing policies to update information. Installer/Service Technician, 11/1999 - 10/2018Verizon Basking RidgeDuties include install/maintain copper line/fiber optic cable to customers home Install of Fios equipment (ONT, power supply/battery backs, Settop Boxes) Install cable wiring (coaxial, phone cat 3,Data cat 5/6, HDMIClimbing of ladders/polesUse of company vehicle (van and small truck)Networking (setup devices for internet/wifi)Inspected equipment to diagnose operational issues Responded to customer inquiries quickly and professionally to increase satisfaction Installed new equipment and explained operation and routine maintenance protocols to customers Adhered to safety protocols and policies to reduce workplace hazards Maintained accurate records of service calls and customer interactions for training and accountability purposesResponded to problems reported by customers by troubleshooting and resolving hardware and software issuesHigh School Diploma: 06/1992Dickinson (John) High School - Jersey City, NJComputer Science, History, Literature30 years as a DJ, 20 years producing music and videos EDUCATIONDJ / PRODUCER |