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PHONE NUMBER AVAILABLE | EMAIL AVAILABLE | Nashville, Tennessee
LINKEDIN LINK AVAILABLE
SUMMARY
Accomplished professional with 25 years of expertise in Manufacturing Management, currently seeking a
Director of Sales Manager role. Proven success in enhancing operational efficiency and driving sales
performance through Lean Six Sigma principles. Adept at leading large teams, optimizing processes, and
exceeding financial goals, aligning with pivotal business objectives.
WORK EXPERIENCE
The Gray Area - Consulting Mt. Juliet TN
Owner Mar 2024 - Present
Expert at leveraging Lean Six-Sigma methodologies and tools
Strong facilitation, project management, analytical thinking, problem solving, and change management
skills
Able to translate organizational priorities into actionable plans, display leadership, optimize talent,
facilitate cross-functional collaborative teams, solve problems, make decisions, lead changes and
innovation, drive results
Drive for excellence in all aspects of work with a successful track record of driving and delivering
results
Strong at creating collaborative cross-functional relationships with SME s, leaders, and various groups
to drive and deliver improvements
Team focused, creating conditions to ally with stakeholders and foster partnerships for mutual benefit
Proactive in identifying and meeting/exceeding customer and stakeholder needs
Professional oral and written communication skills with both large and small audiences
Strong analytical ability to interpret data and understand financial data
Ability to develop cost/benefit analysis to inform business decisions
Logical and pragmatic, self-starter and self-manager
Willing to travel
Ingram Lightning LaVergne TN
Source Senior Operations Jan 2022 - Feb 2024
Manager
Mastered operation and maintenance of high-speed digital printers, laminators, binders, and trimmers
resulting in increased production efficiency by 20%
Championed and executed a fast-paced lean production system leading to a 25% improvement in
production cycle times
Oversaw a large workforce of 250+ employees and set new benchmarks for units produced per labor
hour
Drove the establishment of a positive, inclusive, and results-oriented culture leading to a 20% rise in
team satisfaction
Directed the implementation of continuous process improvement strategies, resulting in a 20%
increase in operational efficiency
Partnered with various departments including Human Resources, Maintenance Engineering, Safety,
and IT to drive successful project outcomes
Universal Rack Co. (Associated Rack Co.)
Manufacturing / Sales Manager Jan 2016 - Jan 2022
Enhanced output by 20%, increased quality standards resulting in a 15% reduction in defects, and
elevated employee satisfaction scores by 25%
Optimized processes leading to a 20% increase in operational efficiency
Orchestrated seamless operations across purchasing, sales, marketing, and customer accounts,
increasing profitability by 15%
Revamped systems and procedures, resulting in a 20% increase in productivity and cost savings
Established and nurtured a loyal account base through personalized service, fostering long-term
relationships and increasing client retention by 25%
Consistently grew yearly profits over 5 years, achieving a cumulative increase of $1.5MM through
strategic financial planning and revenue generation initiatives
Sales Manager Jan 2016 - Jan 2022
Managed customer relations issues resulting in 90% issue resolution rate and strengthened client
relationships
Guided and trained employees in effective selling strategies resulting in a 30% sales increase
Identified and hired top talent, enhancing team performance by 20%
Analyzed customer buying trends and implemented strategic adjustments, resulting in a 20% increase
in sales
Managed a sales team and swiftly resolved customer concerns, maintaining a 90% customer
satisfaction rate
Exceeded sales, revenue, and profit margin goals by 20% through strategic initiatives
RR DONNELLEY Antioch, TN
Manufacturing Manager Jan 2011 - Jan 2016
Implemented RRD policies and procedures to ensure consistency across all departments
Analyzed costs resulting in a 20% efficiency improvement in operations
Enhanced business performance measurements to drive strategic priorities
Drove safety excellence by achieving the lowest OSHA recordable rate through ergonomic
enhancements
Implemented 'Work Ready' campaign, reducing start-up time by 30%
Redesigned Attendance Policy resulting in improved attendance and punctuality
Projects Manager Jan 2009 - Jan 2011
Reduced equipment costs by 15% through strategic procurement of reconditioned equipment,
ensuring high quality and reliability
Implemented production line enhancements that boosted output by 30% and decreased production
time by 25%
Engineered an Ergonomic skid turn system that automated manual processes, enhancing efficiency by
30%
EDUCATION
Louisville Technical Institute | Louisville, KY
Drafting/AutoCAD
Caverna High School | Horse Cave, KY
CERTIFICATIONS
5-S
Certified by: RRD Internal
Six Sigma
Certified by: RRD Internal
Lean Manufacturing
Certified by: RRD Internal
SKILLS
Finance and Accounting Recruitment and Hiring Process Development and
Oversight Presentation Development and Streamlining
Delivery
Business Leadership Customer Service Management Problem Anticipation and
Resolution
Team Leadership Mathematical Cost Reduction Verbal and Decision Making Price
Calculation and Reasoning Written Communication Structuring Sales Coaching
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