Candidate Information Title Customer Service Data Entry Target Location US-GA-Augusta Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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DEIDREDISHMONDEMAIL AVAILABLEPHONE NUMBER AVAILABLEAugusta, GA Street Address
Bold ProfileSKILLSTime management expertiseEvent planning experiencePresentation DevelopmentBusiness AdministrationFile MaintenanceCustomer ServiceCalendar ManagementSchedulingSpreadsheet ManagementData EntryPositive AttitudeSocial media knowledgeOrganizing and CategorizingMedical TerminologyExcel spreadsheets55 wpm Typing SpeedEDUCATIONAugusta Technical CollegeAugusta, GA  06/2004No Degree: Diploma AccountingAugusta Technical CollegeAugusta, GA  05/2004No Degree: Business Administration3.5PROFESSIONAL SUMMARYDriven professional with a proven track record at Augusta University, adept in event planning and time management. Excelled in enhancing office operations through expert management of schedules and meticulous attention to HIPAA guidelines. Demonstrates exceptional customer service and data entry skills, ensuring efficiency and confidentiality in patient care coordination.WORK HISTORYAugusta University - OFFICE SPECIALISTAugusta, GA  02/2021 - CurrentMaintained and updated office records, both digital and physical.Organized events and meetings to maximize capacity and keep event venues running smoothly.Completed clerical tasks such as filing, copying, and distributing mail.Answered telephone calls to offer office information, answer questions, and direct calls to staff.Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.Adhered to strict HIPAA guidelines to protect patient privacy.Coordinated patient scheduling, check-in, check-out and payments for billing.Obtained pre-authorization from insurance companies ahead of medical services.Prepared patient charts by gathering and organizing medical records ahead of appointments.Provided prompt, polite and professional in-person and telephone customer service.Augusta University Medical Center - Registration SpecialistAugusta, GA  06/2008 - 02/2021Scheduled and registered appointments using Booker scheduling programs.Reported compliance issues related to coding, transcription and patient confidentiality.Assembled, updated and filed medical record charts to include lab work, test results and dictation according to office guidelines.Worked with clinical staff, coding coordinators and billing department to resolve patient inquiries, billing and coding questions.Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed..