| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Miami, FL 33147 PHONE NUMBER AVAILABLE EMAIL AVAILABLE WWW: Bold ProfileProfessional SummaryProven track record of enhancing customer satisfaction and team efficiency, notably with Greyhound. Skilled in problem-solving and excellent communication, adept at maintaining attention to detail in high-pressure situations. Demonstrated ability to improve operational outcomes, leveraging both technical and interpersonal skills to exceed employer expectations.SkillsFriendly, Positive AttitudeTeamwork and CollaborationCustomer ServiceProblem-SolvingAttention to DetailFlexible and AdaptableMultitasking AbilitiesExcellent CommunicationCritical ThinkingCalm Under PressureWork HistoryFlager 04/2024 - CurrentSoutheastern Traffic Supply Miami, FLEnsured proper usage of signaling devices, including stop/slow paddles, flags, and radios for effective communication among team members.Used flagging tools such as stop and slow paddle and red flag. Assisted in setting up traffic control plans according to project specifications and local regulations, maintaining orderly work zones.Accustomed to nighttime flagging in high traffic areas. Managed work zones using large signs and hand signals to direct traffic. Maintained a strong knowledge of state-specific traffic laws and regulations related to flagging operations, ensuring compliance within the workplace.Proactively identified potential issues within the work zone, such as improperly placed signage or damaged equipment, and reported concerns to relevant team members for prompt resolution. Participated in ongoing training and professional development opportunities to stay current on industry trends, safety regulations, and flagging best practices.Increased construction efficiency by ensuring timely movement of equipment and materials through the designated work zone.Lyft-Uber 01/2024 - CurrentLyft And Uber Miami, FLSelf-motivated, with a strong sense of personal responsibility. Worked effectively in fast-paced environments.Skilled at working independently and collaboratively in a team environment. Proven ability to learn quickly and adapt to new situations. Excellent communication skills, both verbal and written. Worked well in a team setting, providing support and guidance. Demonstrated respect, friendliness and willingness to help wherever needed. Paid attention to detail while completing assignments. Service Technician/ Bus Cleaner 06/2019 - 12/2022Greyhound Miami, FLExplained diagnostic findings to customers and outlined repair or service options. Installed new equipment and explained operation and routine maintenance protocols to customers. Inspected equipment to diagnose operational issues. Adhered to safety protocols and policies to reduce workplace hazards. Responded to customer inquiries quickly and professionally to increase satisfaction. Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.Restaurant Team Member 06/2017 - 05/2019Burger King Miami, FLDisplayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment. Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.Enhanced customer satisfaction by providing efficient and friendly service during busy meal times. Arrived to work in uniform and presentable in appearance to meet restaurant standards. Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed. Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail. Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.Greeted guests pleasantly and answered menu questions. Parks and Recreation Worker 06/2009 - 02/2016City Of Miami Parks And Recreation Miami FLContributed to a clean and welcoming environment by managing litter and waste disposal in the park area. Ensured park safety with regular maintenance checks, promptly addressing any hazards or issues identified. Enhanced visitor experience by providing excellent customer service and addressing inquiries about park facilities.Improved accessibility for all visitors by maintaining clear paths and installing necessary signage throughout the park grounds.Managed facility reservations for private parties or events while adhering to established guidelines, maximizing revenue generation opportunities.Provided support during emergency situations, ensuring prompt response from appropriate personnel when needed.Educated visitors on park rules and regulations as well as environmental stewardship practices, promoting responsible enjoyment of public spaces.EducationHigh School Diploma 06/1991Miami Central Senior High School - Miami, FL |
