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Candidate's Name
Street Address  Flat Shoals Road, #403 PHONE NUMBER AVAILABLEUnion City, GA Street Address  EMAIL AVAILABLECUSTOMER SERVICE REPRESENTATIVESelf- motivated administrative assistant with ten years in a professional office support capacity. I have several years-experience in maintaining, preparing, and organizing data, receiving phone calls, greeting customers, and research, compiling, and monitoring data. I have been recognized in providing quality work in processing of data, critical thinking, and teamwork.Core CompetenciesStrong interpersonal skillsSuperlative multi-tasking abilitiesDetail OrientedActive listenerDependabilityPROFESSIONAL EXPERIENCERandstad(assignment with Wells Fargo Lockbox), Hapeville, GeorgiaCHECK PROCESSOR- May 2022-May 2024Opened payments mailed by our clients. Extracted contents of envelopes. Processed mail-in payments by sorting, separating, and batching payments.Modivcare College Park, GeorgiaCUSTOMER SERVICE REPRESENTATIVE-December 2020-March 2022Booked transportation for non-emergency members. Located drivers for members who are or may be late for a medical appointment, and contacted drivers to verify members appointments.Computer Generated Solutions, Peachtree Corners, GeorgiaTECHNICAL SUPPORT REPRESENTATIVE- April 2019-March 2020Troubleshoot cell phone and tablets, if unable to resolve, escalated to next level of Tech Support, assisted questions regarding cell phone leases and end of lease options, assisted questions regarding billing, activated phones, advised customers how to use their phones when roaming, added and removed features, explained to customers how to use self service options, processed payments, modified payment arrangements, verified and ordered signal boosters; for customers that reside where there are no cell towers, when equipment sent to customers did not work properly; sent out return kits.TRC STAFFING(assignment with Carey Limousine) Atlanta, GeorgiaLIMOUSINE RESERVATIONIST-October 2018-December 2018Assist clients with booking transportation, modified reservations, cancelled reservations, and booked reservations for parent company.MANPOWER STAFFING(assignment with Bank of America) Atlanta, GeorgiaDATA ENTRY-August2018-October 2018Entering customer data from source documents, and compiling, verifying, and sorting information for computer entry.TRC STAFFING(assignment with XPO Logistics) Peachtree City, GeorgiaCUSTOMER SERVICE REPRESENTATIVE-November 2017- June 2018Received calls, provided delivery instructions, and closed stops.AMAZON, East Point, GeorgiaFULFILLMENT ASSOCIATE-August 2016-November 2017Retrieved packages from conveyor belt, scan and re-scanned packages, and placed packages on corresponding pallet for delivery.LAPTOPS, GADGETS, GALORE, College Park, GeorgiaOFFICE MANAGER-December 2015-August 2018Assist owner with phone membership, set appointments, received calls, took messages, booked appointments, and managed office.EDUCATIONSAVANNAH STATE COLLEGE, SAVANNAH, GA, GRADUATE.I-CODE ACADEMY, ATLANTA, GA, GRADUATE.References available upon request.