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PHONE NUMBER AVAILABLE EMAIL AVAILABLE Hallandale Beach, FL Street Address
PROFESSIONAL SUMMARYHighly experienced, organized and detail-oriented administrative professional with experience providing executive-level support. Skilled in developing and maintaining efficient office operations and streamlining administrative processes. Possess excellent organizational, communication and multitasking skills, as well as strong proficiency in MS Office Suite. Proven ability to work independently and collaboratively in a fast-paced environment to exceed expectations. SKILLSCustomer Service Mail Management Phone Call Answering Filing EXPERIENCECUSTOMER SERVICE/CALL CENTER, Miramar, FLNations Benefits Temporary Job,Answering incoming calls, work with customers to resolve questions, give directions, and fix potential problems. Check benefits, input information after call, resolve issues, transfer calls, Providing troubleshooting assistance to customers Performing other duties assigned to me,Card activation, Mailing out catalogsNovember 2023-PresentCUSTOMER SERVICE, Hollywood, FLDEST ADMINISTRATION, Eden Catering Banquet Hall, June 2018-Present Answers phone calls Schedules meetings and supports visitors Carries out administrative duties such as filing, typing, copying, binding, scanning etc Completes operational requirements by scheduling and assigning administrative projects and expediting work results Provides office support to either an individual or team and is vital for the smooth-running of a business Bookkeeping skills Time management skills Help with kids Greet and welcome guests upon arrival. Answer, screen and forward incoming phone calls. Provide basic and accurate information in-person and via phone/email. Receive, sort and distribute daily mail/deliveries. ADMINISTRATIVE ASSISTANT, Miami, FLWorld Mission Christian Academy, June 2016-Present INSURANCE AGENT/CUSTOMER SERVICE AGENT, Doral, FLNoFault Car Insurance Company, April 2016-Present Developed strong customer relationships and loyalty through effective communication. Maintained knowledge of company products to provide helpful suggestions and recommendations to customers. Identifies prospective clients through leads and referrals. Schedules client meetings. Performs follow-up calls as needed. Advises on car insurance coverage. Conducts periodic policy reviews Prepares insurance proposals Completes requirements and submits to underwriters. EDUCATIONA.A IN BUSINESS ADMINISTRATION, Miami, FLMiami Dade College, April 2010COMPLETED COURSEWORK TOWARDS ASSOCIATE IN ARTSCERTIFICATIONS Conversational VOLUNTEER EXPERIENCE SUPPORT STAFF MEMBER, Miami, FL Susan G Koman, March 2020-PresentLANGUAGESCreoleIntermediate |