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Customer Service Resume Milledgeville, G...
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Title Customer Service
Target Location US-GA-Milledgeville
Phone Available with paid plan
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Candidate's Name
Cell: PHONE NUMBER AVAILABLEStreet Address  Minor Road NEMilledgeville, Georgia Street Address
ObjectivesSeeking a customer service positon, where I am able to excercise my management and strong customer service skills. I am passionate about helping people and dedicated to providing first class customer service. I priortize work task, maintain steady work flow and follow through until task is complete. I am able to communicate effectively with clients, and have excellent oral communication skills, with an out-going personality. I am able to multitask and learn quickly. ExperienceJune 2021  March 30,2023 Activities Director / Gardens at Depugh Nursing Ctr. Helping residents build and maintain interpersonal relationships, social skills, mental abilities and confidence. Promote exceptional quality of life for all residents by innovating, organizing and conducting entertaining and stimulating activities skill. Coordinate monthly activities calendar. I am very creative, organized, have strong planned activities social skills and a can-do attitude. Assist Sales/Marketing Director with tours on a daily basis I am very creative, organized and learn quickly. April 2014  June 2022 Director of ActiviesWayman Place Assisted LivingResponsible for planning and implementing meaningful activity and recreational programs for the entire community.Prepared monthly newsletters and calendar events for alll resident and families. Created activties and programs for residents that engage and fulfill their social needs and interest. April 2012  April 2013 Activities DirectorThe Parks Healthcare & Rehabilitation Center 9311 S Orange Blossom Trail Orlando, Florida 32837 PHONE NUMBER AVAILABLEMarch 2010  April 2012 Activities DirectorRegents Park of Jacksonville/Deerwood Place Assisted Living 8700 A.C. Skinner Parkway Jacksonville, FL 32256January 2009  March 2010 Activities DirectorCatalina Health Care & Rehab 820 Clyde Morris Blvd Daytona Beach, FL 32127 May 2002  January 2009 Activities DirectorPort Orange Nursing & Rehab 5600 Victoria Gardens Blvd Port Orange, FL 32127 September 2000  May 2002 Activities DirectorDeltona Health Care 1851 Elkcam Blvd Deltona, FL 32725 October 1996  September 2000 Activities Director Indigo Manor Nursing & Assisted Living 595 Williamson Blvd Daytona Beach, FL 32114 Certifications & AchievementsSeptember 2010 Certification of the Completion of the Assisted Living Facility Core Training Program Florida Statute 429.52(3)October 2010 Certificate of Achievement: Assisted Living Facility Core Competency Test Florida Dept. of Elder Affairs University of South Florida Tampa, FL License #0101020548Activity Director Certification #ADC 260088Board Secretary for the Florida Health Care Activity Coordinators Association (FHCACA) Charter Member of the National Association of Activity Professionals (NAAP) 90 Hour Basic Activity Modular Education Course 90 Hour Practicum 90 Hour Advanced Activity Modular Education Course 90 Hour Practicum EducationRollins College Bachelor of Science: K-6, Early Childhood Education Daytona Beach Community College Associate of Science: Emergency Medical Services Key Points Supervise staff, interview, train, motivate, wage and salary administration, performance appraisals, mage policies and procedures to ensure achievement of the departments goals. Responsible for the strategic planning and operations of the department by implementing cost control measures and meeting budget goals. Develop, write and publish the communitys monthly calendar and newsletter Manage all community transportation needs, schedules and activities. Manage community events and activities.ReferencesDenise Anderson PHONE NUMBER AVAILABLEBusiness Office ManagerSandy Martinez PHONE NUMBER AVAILABLELPN Supervisor at Oakmont Village Assisted LivingBeverly Skaggs PHONE NUMBER AVAILABLEActivities Consultant & Board Director of NCCAP(Administrator at Wayman Place Assisted Living )Nora Sewell PHONE NUMBER AVAILABLEDirector of Sales and Marketing

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