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Title Customer Service Package Handler
Target Location US-MO-Kansas City
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Kansas City, MO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECustomer service oriented professional with 6+ years of healthcare industry experience. Able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Follows policies, procedures, and guidelines to ensure quality. Maintains and safeguards patient privacy and confidentiality.* Academic Honors: Ultimate Medical Academy Honor Roll.* Strong written and verbal communication skills.* Fully capable of organizing large number of records and documents.* Microsoft Office Applications - MS Excel, MS Word, MS PowerPoint, MS Access.* Typing Speed: 52 WPM.Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCommercial Parts ProAdvance Auto Parts-Kansas City, MOFebruary 2024 to PresentHelp customers with automotive issues. Try to problem solve the issues. Utilize parts knowledge to best assist customers. Use customer service answering phones. Handle cash and card transactions. Package HandlerUnited Parcel Service (UPS)-Kansas City, MOAugust 2018 to February 2024* Process 450 pieces of mail per hour, label mail, prepare boxes, and ship parcels to various locations.* Complete quality inspections of each box to ensure that there is no damage to packages.* Read labels, verify numbers, carry out instructions, and complete tasks in required time limits. Assembly Worker / Machine Operator / Forklift Driver United Parcel Service (UPS)-Riverside, MOSeptember 2020 to December 2020Seasonal)* Ran and troubleshot production line machinery and performed minor repairs as needed.* Operated forklift, followed food safety guidelines, enforced procedures, and loaded and unloaded products.* Operated within Standard Operating Procedures (SOP) and Job Safety Analysis (JSA). Home Health Aide / Private Care AssistantBest Choice Home Health-Overland Park, KSJune 2014 to August 2018* Assisted with activities of daily living such as bathing and dressing, shopped for groceries, and cooked meals.* Took and recorded vital signs, passed out medication, scheduled appointments, and organized transportation.* Documented patient health status and reported to nurses and taught self-care skills to patients. EducationAssociate of Science degree in ManagementUltimate Medical Academy2021Skills Business Operations Practice Structure Leadership & Management Medical Administrative Procedures Healthcare Ethics HIPAA Compliance Accounting Payroll Appointment Scheduling Insurance Verification CMS 1500 Processing Co-Payments UB-04 Insurance Billing Procedures Insurance Claim Cycle Medical Terminology Electronic Health Records (EHR) Electronic Medical Records (EMR) Health Records Management Medical Records Management Human Resource Management Organizational Improvements Interpersonal Professional Communications Accounts Receivable Employee Orientation Medical Office Experience Microsoft Access Transcription Recruiting Medical Scheduling ICD-10 CPT Coding Data Entry Medical Coding ICD-9 Phone etiquette Problem-solving Flexibility Team Work Reliability Epic Anatomy Knowledge Triage Vital Signs Medical terminology Warehouse experience Shipping & receiving Customer service Typing Leadership HIPAA Microsoft Access EMR systems Forklift Medical coding Anatomy knowledge Accounts receivable Payroll Cooking Human resources Vital signs Epic Records management Recruiting Medical terminology Medical records Load & unload Forklift Load & unload Customer service Assembly LeadershipCertifications and LicensesForklift CertificationCPR Certification

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