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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
(336) 209-7406 EMAIL AVAILABLE Veteran with Expertise in Operations, Logistics & Management Motivated and dependable veteran with extensive experience in customer service, operations management, shipping and receiving, warehouse management, and transportation logistics. Proven track record of effectively handling challenging situations and delivering exceptional service. Skilled in detail orientation, deadline communication, and collaboration with internal and external partners to ensure timely and budget-compliant project completion. Recognized for consistently receiving positive feedback from managers, colleagues, and clients. Seeking a position that leverages my professional experience and fosters career and personal growth.Core Competencies:Professional Experience:Guilford County Clerk of CourtDeputy Clerk 7/2015 9/2024Criminal Department (2015 2018) Delivered expert legal support to the public and attorneys, providing accurate updates on court hearings and dispositions. Efficiently entered court proceedings, processed expungements, and advised judges on key legal statutes. Ensured meticulous filing and compliance with legal procedures, maintaining a high level of accuracy. Estates Department (2018 2024) Guided Pro Se clients and attorneys through complex estate procedures, ensuring all filings met legal requirements. Managed executor and administrator qualifications, audited estate inventories, and ensured timely resolution of cases. Provided clear procedural direction, issued client notices, and maintained efficient office operations through proactive mail and documentation management North Carolina Department of Motor VehiclesHigh Point, North CarolinaDrivers License Examiner12/2003 7/ 2015 Evaluated eligibility for driver licenses and ID cards. Customer Service and Support Operations Management Facilitation and Instruction Problem Solving Leadership and Team Development Performance/ Talent Management Logistics Coordination Project Management Assessed knowledge of NC motor vehicle laws and conducted vision checks. Observed driving skills during road tests in various conditions. Advised customers on services and entered data into a database. Collected fees and reported daily balances. Received two accommodations for exceptional customer service Additional ExperienceUniversity of North Carolina at GreensboroWarehouse Manager 08/2001 08/2002 Managed supply operations, purchasing, and inventory control. Senator, USAWarehouse/Shipping/Receiving Supervisor 09/2000 06/2001 Supervised warehouse operations and staff of 6.Airborne ExpressField Services Operations Manager 07/1998 09/2000 Led operations and logistics for corporate and international accounts. Military Experience:United States Army (Active Duty & Reserves)Veteran Sergeant First Class Senior Drill Instructor Durham, NC 05/1992 2022 Served as a senior subject matter expert for a company of 12 Reservist Drill Sergeants, leading and directing soldiers and civilian staff. Managed supply procurement, inventory levels, and coordinated timely deliveries. Deployed as a Case Manager for the Wounded Warriors Program, overseeing the care and transition of 40+ wounded soldiers. Developed and implemented policies and procedures for the Wounded Warrior Program. Deployed to Iraq as a Platoon Sergeant, designing and executing supply routes for cargo and personnel. Honors and Achievements: Selected as a Non-Commissioned Officer of the Year Served as a Platoon Sergeant in Iraq ( 2007-2008) Served as the acting First Sergeant for The Wounded Warriors Program( 2010-2011) United States Government Secret ClearanceEducation:North Carolina A& T State University Political Science/Transportation 8/1984- 5/1989 |
