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Title Customer Service Administrative Assistant
Target Location US-MO-Morrisville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  S 147 Rd. United BMorrisville, MO Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional SummaryHighly motivated and organized Administrative Assistant with over 9 years of experience in diverse administrative and clerical environments. Demonstrates exceptional communication, time management, and problem-solving skills. Proven ability to work independently and as part of a team to ensure smooth and efficient operations. Proactive in identifying and taking initiative on tasks beyond assigned duties. Eager to leverage skills and experience to contribute to the success of your organization.SkillsCustomer Service: Skilled in providing excellent customer service through phone, email, and in-person interactions.Microsoft Office Suite: Proficient in Word, Excel, PowerPoint, Outlook, and Access.Administrative Software: Experienced with AKPAY, Light Speed, CASTLE, E2, and Microsoft Teams.Office Equipment: Adept at using multi-line phones, fax machines, copy machines, and data entry equipment.Communication: Excellent written and verbal communication skills.Teamwork: Collaborative and team-oriented individual, able to work effectively with diverse personalities.Time Management: Highly organized and efficient, able to prioritize tasks and meet deadlines.Problem-Solving: Skilled at identifying and resolving issues independently and proactively.Work HistoryAviation Safety Assistant August 2021  September 2024 Federal Aviation Administration, Flight Standards District Office M-F 40 hrs. GS 7Managed timekeeping for all FAA FSDO personnel using Castle.Provided comprehensive administrative support, including reception, phone calls, correspondence, and mail handling.Optimized office processes for data retrieval, storage, and security.Assisted with procurement, vehicle organization, and records management.Organized weekly staff meetings and logged minutes.Coordinated vehicle repairs and maintenance.Ensured travel authorization and voucher compliance with regulations.Administrative Support II January 2020 - August 2021 Digital Ibiz (Contractor), Federal Aviation Administration, Flight Standards District Office M-F 40 hrs.Performed similar duties as Aviation Safety Assistant, contributing to improved office efficiency.Additionally, assisted with package deliveries and logging.Administrative Support March 2019 - January 2020 Pragmatics Inc. (Contractor), Federal Aviation Administration, Flight Standards District Office M-F 40 hrs.Supported office staff with various tasks, including letter drafting, manual maintenance, attendance tracking, record scanning, and event organization.Prepared packages for shipment and coordinated domestic travel for inspectors.Provided welcoming service to visitors and scheduled appointments.Additional ExperiencePerson in Charge, Ace Hardware (August 2018 - January 2019)Deli/Bakery Clerk, Foodland IGA (October 2017 - August 2018)Deli Clerk/Assistant Deli Manager, Superbear IGA (February 2015 - October 2017)EducationJuneau Douglas High School Graduate, Class of 2003

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