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Street Address - Mobile PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVETo obtain long term and progressive position where my management skills will positively impact a team, by building long-lasting relationships and a positive work environment. To consistently be a top performer with exceptional customer service skills based upon my technical skill set. With my military, technical, mechanical, and management experience driving me to achieve the highest quality standards.EDUCATIONMotorcycle Mechanics Institute (MMI) Orlando, FL CertificateGPA 3.82Fresno Pacific University Fresno, CA Social WorkGPA 3.86Fresno City College -- Fresno, CA Criminal JusticeGPA 3.15Sierra High School Tollhouse, CA Diploma General StudiesGraduated: June 1998 GPA 3.14EMPLOYMENTLewis Property Services, Orlando, FL Fleet Manager 7/21-presentMy responsibilities at Lewis Property Services are to manage the day-to-day fleet services for 24 trucks, 20 enclosed trailers, as well as multiple pieces of heavy equipment. Safety and reliability are a priority. I am responsible for coordinating all vehicle and equipment upgrades and presenting quarterly analysis of what equipment/vehicles will need to be added, maintained, or removed from the fleet all while staying within an allotted budget. I also maintain relationships with outside vendors and clients. I accomplish this using my customer service and presentation skills along with my vast knowledge of mechanics.Yellow Dog Eats. Gotha, FL Customer Satisfaction Manager 2/20-7/21My responsibilities at Yellow Dog Eats were to maintain an operational budget which covered keeping stock current and rotating. I was also responsible for monitoring liquor consumption and deliveries through the use of multiple vendors tracking programs. I was required to provide explanations for any budget overages through presentations to the owners.Herwaldt Motorsports, Fresno, CA Motorcycle Technician/Sales Associate 01/15-03/17 My responsibilities were to greet prospects at the door and through a series of questions, figure out what exactly they were looking for in a motorcycle. Another main responsibility was to be available to coordinate any warranty repairs needed after purchase and maintain a good working relationship with my current, past, and prospective customers. I was able to use my extensive technical skills to better sell and upsell customers on the exact motorcycle they wanted with zero complaints and this allowed me to consistently be a top performer.One Speed Shop, Clovis, CA Motorcycle Sales Associate 01/14 12/15My responsibilities at One Speed Shop were to assess individual customers needs and select the best motorcycle for their liking. I was responsible for talking to the customer until they decided on their best purchase. After they decided, I was responsible for walking them through the upsells such as extended warranty coverages, wheel and tire protection packages, and other services such as GAP coverage.Clawson Motorsports, Fresno, CA Motorcycle Technician 02/12 - 01/14At Clawson Motorsports I was a lead motorcycle technician. I was responsible for being hands on throughout a variety of repairs such as engine and transmission rebuilds, basic maintenance services, and had to make a minimum upsell of $2,000.00 per day through upselling customers to replace worn parts or selling upgrades.Utility Pole Technologies, Fresno, CA 10/10-02/12My responsibilities at Utility Pole Technologies were to travel throughout the western region of the United States inspecting utility poles for the structural integrity as well as the surrounding areas for any possible instances that could disrupt the power supply.Greka Energy, Santa Maria, CA Gas Operator/Mechanic 01/10 -- 10/10My responsibilities here were to maintain all equipment, machinery and pipelines, such as generators, pumps, diesel engines, gas engines, over 300 miles of pipeline, valves, connectors, dial charts, repair all gas leaks. As well as track and map out all gas lines and ensure they are all operating to full potential. While maintaining a safe work environment throughout entire area of my responsibility.MILITARYUnited States Coast Guard, San Diego, CA / Bayfield, WIFederal Law Enforcement Officer-Machinery Technician 02/02 04/06My responsibilities in the Coast Guard were to maintain & repair military law enforcement equipment. I also was responsible for utilizing both diagnostic equipment and mechanical knowledge to assess the operational malfunction on and including all military watercraft vehicles and housing. I was required to maintain a professional law enforcement background, monitor and track down all illegal drugs and runners, defend U.S. costal waterways, help in hurricane relief, board vessels to ensure safety standards. I was required to keep all qualifications current and maintain safety throughout all aspects of my entire career. |