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EMAIL AVAILABLEOBJECTIVESeeking a secure and challenging position where I can utilize my previous work experience and education to improve a companys profitability, value of operations, customer satisfaction and grow personally and professionally.CAREER PROFILE / SKILLSHave demonstrated implementing creative ideas successfully. Positive attitude, able to work under challenges, outstanding time management and self-motivated leading to robust performance.SKILLS: Effective communication and excellent customer service skills. Microsoft office proficiency, self-directed, strong problem solver, time management and resourceful.EDUCATION / TRAININGCPCC Office administrationDenden High School O-LevelsPROFESSIONAL EXPERIENCEConvention Center- Banquet 2017-presentHilton Hotel- Banquet 2017-presentGreat wolf- Banquet 2018-presentSheraton Hotel- Banquet 2018-presentRoll silverware, set up food stations and dining areas for large parties.Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.Prepare tables for meals, including setting up items such as linens, silverware, and glassware.Leading clients to the tables, completing clients requests and removing dirty dishes from tables.Checking table decorations, refilling glasses, replenishing food and facilitating a smooth service.Instant wireless and Tax services- Tax Preparer 2016-2017 Resolve client tax issues and respond to tax authority inquiries. Ensure compliance with tax laws and regulations Maintain accurate and complete records of tax returns prepared and taxes owed. Stay up-to-date on changes in tax laws and regulations. Help clients file their taxes and ensure the accuracy of various tax forms. Excellent relationship building, problem-solving, customer service and communication skills.Charlotte Mecklenburg School District-Cafeteria Attendant 2014-2016Prepare and serve a variety of food items or beverages to students.Maintain a clean cooking environment and ensure all equipment works properly.Adhere to any and all food preparation safety standards.CLT Airport Fresh Attraction - Cashier 2007-2008Provides a positive customer experience with fair, friendly, and courteous service.Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.Resolves customer issues and answers questions.Bags purchases if needed.