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Click here or scroll down to respond to this candidateCandidate's Name
Springfield, MA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEStreet Address Chestnut stSpringfield,Massachusetts01103Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceManager2020 Laundromat - Springfield, MAJuly 2021 to PresentSupervised employees on daily operations.Handled all customers complaints.Training and development of all employees. Inventory on a weekly basis.Development of all new clients.Delivery and pick up of linen. Laundry AideVero Health & Rehab - South Hadley, MAApril 2020 to June 2021Collected laundry and washed and folded linen.ManagerLaundromax - Springfield, MAAugust 2016 to March 2020 Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Inventory stock and reorder when inventory drops to a specified level. Instruct staff on how to handle difficult and complicated sales. Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate. Assign employees to specific duties. Enforce safety, health, and security rules. Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise. Plan and prepare work schedules and keep records of employees' work schedules and time cards. Review inventory and sales records to prepare reports for management and budget departments. Establish and implement policies, goals, objectives, and procedures for their department. JanitorVibre hospital - Springfield, MAApril 2014 to March 2015 Service, clean, or supply restrooms. Gather and empty trash. Clean building floors by sweeping, mopping, scrubbing, or vacuuming. Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures. Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications. Strip, seal, finish, and polish floors. Notify managers concerning the need for major repairs or additions to building operating systems. Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees. Set up, arrange, or remove decorations, tables, chairs, ladders, or scaffolding to prepare facilities for events, such as banquets or meetings. Clean and polish furniture and fixtures. Dust furniture, walls, machines, or equipment. Move heavy furniture, equipment, or supplies, either manually or by using hand trucks. Drive vehicles required to perform or travel to cleaning work, including vans, industrial trucks, or industrial vacuum cleaners.DriverDonut dip - Springfield, MAMarch 2013 to May 2014Obey traffic laws and follow traffic and transportation procedures. Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition. Report any mechanical problems encountered with vehicles. Verify the contents of inventory loads against shipping papers. Maintain records, such as vehicle logs, records of cargo, or billing statements, in accordance with regulations. Perform emergency repairs, such as changing tires or installing light bulbs, fuses, tire chains, or spark plugs.Front Office ManagerOffice Manager - Springfield, MAFebruary 1997 to January 2013 Greet, register, and assign rooms to guests of hotels or motels. Verify customers' credit, and establish how the customer will pay for the accommodation. Contact housekeeping or maintenance staff when guests report problems. Make and confirm reservations. Issue room keys and escort instructions to bellhops. Keep records of room availability and guests' accounts, manually or using computers. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers. Compute bills, collect payments, and make change for guests. Record guest comments or complaints, referring customers to managers as necessary. Review accounts and charges with guests during the check out process. Transmit and receive messages, using telephones or telephone switchboards. Advise housekeeping staff when rooms have been vacated and are ready for cleaning. Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment. Deposit guests' valuables in hotel safes or safe-deposit boxes. Clean and maintain lobby and common areas, such as restocking supplies and watering plants. Arrange tours, taxis, or restaurant reservations for customers. Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies. Plan, schedule or supervise the work of other employees. Date-stamp, sort, and rack incoming mail and messages. Front Desk ClerkFront Desk - Springfield, MAAugust 1986 to November 1995 Greet, register, and assign rooms to guests of hotels or motels. Verify customers' credit, and establish how the customer will pay for the accommodation. Contact housekeeping or maintenance staff when guests report problems. Make and confirm reservations. Issue room keys and escort instructions to bellhops. Keep records of room availability and guests' accounts, manually or using computers. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers. Compute bills, collect payments, and make change for guests. Record guest comments or complaints, referring customers to managers as necessary. Review accounts and charges with guests during the check out process. Transmit and receive messages, using telephones or telephone switchboards. Advise housekeeping staff when rooms have been vacated and are ready for cleaning. Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment. Deposit guests' valuables in hotel safes or safe-deposit boxes. Clean and maintain lobby and common areas, such as restocking supplies and watering plants. Arrange tours, taxis, or restaurant reservations for customers. Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies. Date-stamp, sort, and rack incoming mail and messages. EducationHigh school diplomaSkills Custodial Experience Operating Systems Laundry Cleaning Experience Vehicle Maintenance Customer service Time management Retail sales Office Management Delivery Driver ExperienceCertifications and LicensesDriver's License |
