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Candidate's Name
Belleville, MI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEA artistic Telephone Interviewer looking to share her skills and compassion in a PEACEFUL ENVIRONMENT as a Telephone Interviewer, Data Entry Clerk or Customer Service/cashier. Work ExperienceTelephone InterviewerDATASTAT- POSITION-Ann Arbor, MIFebruary 2017 to September 2024I worked for DataStat from February 2017 til September 24 2024 as a Telephone Interviewer making several back to back outgoing calls to hospital employees, doctors and the general public taking telephone health care surveys reading a script on the computer screen. I was very good at it, I have compassion and understanding and know how to calmly ask the question, listen and get the answers. I am currently looking for a peaceful environment to share my compassion with. Server/cashierAU BON PAIN-POSITION- CYO SALAD-Ann Arbor, MIFebruary 2015 to September 2016Clerk/cashierDOLLAR GENERAL-POSITIONNovember 2013 to January 2015Front Desk Clerk/night AuditorSLEEP INN, MILAN,MI-POSITIONNovember 2012 to October 2013Front Desk Clerk/night AuditorQUALITY INN-Romulus, MIAugust 2011 to October 2011Office ManagerKEPHERAJune 2007 to January 2008Assistant 1MIDWEST MICROWAVE-POSITION- ADMINISTRATIVENovember 2003 to March 2007Service, ClericalVARIOUS TEMP AGENCIESFebruary 1996 to November 2003Telephone InterviewerDataStat-Ann Arbor, MIConducted several dierent types of health care surveys to the public/health care recipients; Recorded survey responses, refusals, or requests for callback times using DataStat code system.Monitored and recorded while conducting surveys and followed strict protocol. Front Desk ClerkFront DeskManaged the front desk/hotelWork with the public creating reservations; checking guests in and out; and assisting guests with relative guest service requests.Completed nightly itinerary of tasks to be completed before shift end; Insured guests received requested wake up calls and breakfast orders; Performed room inspections;Answered phones and ran the front desk while completing cleaning duties. Worked with keycard and wake up call machines;Used software to conduct daily room reviews, room inspections, reservation activity reports, audit and Yahoo reports.Completed all cleaning, laundry and breakfast duties as well as light maintenance. Used the following software: Dollars on the Net, Choice Advantage, Yahoo, Corporate Lodging and Property Support.Front Desk Clerk/Night AuditorFront DeskProvided exceptional customer service- answering phones, scheduling room reservations. Assisted guests with bus transportation via Park and Ride services; Performed accurate cash/credit/voucher transactions, and insured register receipts and cash drawer balances at the end of day;Coordinated guest arrivals and departures with housekeeping to insure rooms were prepped and ready to receive new guests.Oce ManagerCustomer and client service, telephones, liaison;Data entry, ling, research, fax, mail, meal preparation, pet care and cleaning. Administrative Assistant/Part Time Purchasing and Engineering Clerk Answered 12-line dispatch system; greeted guests at the front desk. Maintained data entry spreadsheets, scanning, typing, ling, production, expediting, maintained purchase orders, and several miscellaneous tasks.Clerical/Light Industrial/HospitalityJohnson ControlsHeld various long and short-term (temp agency) positions with companies such as: Johnson Controls, Pilot Industries, Recellular,Washtenaw Mortgage, Great Lakes Environmental Research Lab, University of Michigan, and Ann Arbor News.Held positions such as assembly, quality control, reception, research, EducationA.A.S. in EXECUTIVE SECRETARIALJORDAN COLLEGEpsychology, liberal artsWAYNE COUNTY COMMUNITY COLLEGEbusinessWASHTENAW COMMUNITY COLLEGEDiplomaVILLAMARIA HIGH SCHOOLSkills Telephone InterviewerData EntryDetail OrientedFront Desk ReceptionAppointmentScheduling/ExpediterRecords ManagementStrong Interpersonal Skillsdata entry, customer service, inspection, trained other employees, secretarial, oce assistant, clerk and more. Pet Care Meal Preparation Clerical Experience Food Preparation Guest Services Laundry Cleaning Experience Caregiving Pet Grooming Interviewing Animal Care Home Care Research Administrative Experience