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Conyers, GA Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONALSUMMARYTalented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.SKILLS Logistics PlanningBackground InvestigationsPattern RecognitionIncident documentationSecurity operations experienceTeam LeadershipGuest RelationsTeam TrainingTeam PlayerPunctualityFirearms expertiseSecure TransportationTheft PreventionHonest and DependableReliable and ResponsibleWORK HISTORY ARMED SERVICE TECHNICIAN 09/2021 to CURRENT Loomis Atlanta, GADemonstrated adaptability in diverse environments, adjusting quickly to changing circumstances during deployments and training exercises. Exhibited strong problem-solving skills when diagnosing complex technical issues under pressure during time-sensitive missions. Controlled access to property to secure facility and grounds from unauthorized entry.Ensured accurate documentation for all work orders, effectively tracking progress on repairs while minimizing downtime due to faulty equipment. Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.RESTAURANT MANAGER 07/2018 to 09/2021Hardees Winder, GAEnsured compliance with local health department regulations through regular staff training sessions and facility inspections. Carefully interviewed, selected, trained, and supervised staff. Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.Implemented effective inventory control systems to reduce food spoilage and waste.Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.Purchased food and cultivated strong vendor relationships. Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well. Analyzed sales data to identify trends and adjust purchasing decisions accordingly.Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty. Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.Managed staff schedules and maintained adequate coverage for all shifts. Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.GENERAL MANAGER 05/2014 to 06/2018Burger King Dothan, ALImplemented innovative programs to increase employee loyalty and reduce turnover.Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations. Interacted well with customers to build connections and nurture relationships.Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.Implemented operational strategies and effectively built customer and employee loyalty.Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.Collaborated with cross-functional teams to develop innovative solutions. Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth. EDUCATION High School Diploma 06/1995Osborn High School, Detroit, MI |