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| | Click here or scroll down to respond to this candidateCandidate's Name
Clarksville, TN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESeasoned Customer Service/Support specialist, and experienced Warehouse Associate invested in career growth in a customer service/support, or factory/warehouse associate positions. Work ExperienceManufacturing Quality InspectorGraphic Packaging International-Clarksville, TNJanuary 2024 to Present12 hour shifts in a manufacturing factory that made paper cups. Fed blanks into machines, monitored and repaired machines to ensure they are fully operational, Inspected, tested and packaged cups in a fast paced environment . Responsible for helping to pack products when short handed, which includes repeatedly lifting boxes weighing 25lbs+ onto the conveyor belt to prepare for shipping. Virtual Phone Support IcLIVE OPS-Scottsdale, AZJanuary 2013 to PresentProvided exceptional customer services for several top clients in a virtual/remote environment. Roles varied in customer support, including: Insurance Claims, Inbound/ Outbound sales, Patient Support, Financial Support, Tax/Software support, Travel/ Hospitality, and Technical Support.Guest Services CashierPILOT FLYING J TRAVEL CENTER-Oak Grove, KYJanuary 2023 to August 2023Overnight Guest Services to include: Customer Service, Cash handling, Stocking, Cleaning and Food/ CoffeePrep (Lotto Machines, Cash Advances).EducationAS in Business Admin/EconomicsHopkinsville Community College2023 to PresentGEDVolunteer State Community College - Gallatin, TN2007Skills Proficient in Microsoft Office, CRM SalesForce, Zoho, Zendesk Sell Problem Solving, Networking, Scheduling and Payroll Excellent verbal and written communication skills Management Customer Service Insurance Claims Sales Cashier Manufacturing (1 year) Machine Operator (1 year) Quality Inspection Quality Assurance Quality ControlAssessmentsSales fit ProficientAugust 2023Measures the traits that are important for success in sales positions Full results: ProficientRetail customer service ProficientDecember 2022Responding to customer situations in a retail setting Full results: ProficientAdministrative assistant/receptionist Proficient January 2022Using basic scheduling and organizational skills in an office setting Full results: ProficientCustomer service ProficientJanuary 2021Identifying and resolving common customer issuesFull results: ProficientHome health aide skills ProficientJuly 2023Providing care to patients in a home settingFull results: ProficientRetail customer service ProficientJanuary 2024Responding to customer situations in a retail setting Full results: ProficientFront desk agent (hotel) ProficientDecember 2021Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: ProficientAttention to detail ProficientNovember 2021Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientFront desk agent (hotel) ProficientDecember 2022Selecting hotel rooms based on requests and identifying errors in hotel data Full results: ProficientInside sales ProficientSeptember 2023Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: ProficientWritten communication ProficientNovember 2021Best practices for writing, including grammar, style, clarity, and brevity Full results: ProficientCall center customer service ProficientJanuary 2022Demonstrating customer service skills in a call center setting Full results: ProficientMedical receptionist skills ProficientJuly 2023Managing physician schedules and maintaining accurate patient records Full results: ProficientData entry: Attention to detail ProficientJanuary 2022Maintaining data integrity by detecting errorsFull results: ProficientBasic computer skills ProficientAugust 2023Performing basic computer operations and troubleshooting common problems Full results: ProficientCleaner fit ProficientDecember 2022Measures the traits that are important for successful cleaners Full results: ProficientWork style: Reliability ProficientDecember 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientSales skills ProficientJanuary 2022Influencing and negotiating with customersFull results: ProficientScheduling ProficientJanuary 2024Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientCustomer focus & orientation ProficientDecember 2021Responding to customer situations with sensitivity Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |