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Candidate Information
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Title Customer Service Merchandise Associate
Target Location US-IL-Alsip
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Professional looking for a position within a growing organization, contributing to the success of the team and company as a whole.Alsip, IL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEMarshalls (Chicago Ridge, IL)Merchandise Associate, October 2018 to August 2024Excellent customer service (Merchandise Associate of the Quarter, August 2024)Maintained merchandise recoveryResponsible for cash and register operationsPerformed markdowns, mark outs, and tagging operationsStocked merchandise as neededNorthrop Grumman Corporation (Rolling Meadows, IL)Creative Services Manager, April 2011 - August 2018Managed administrative operations for a national creative teamMaintained front-end customer service relationsSuccessfully managed creative team overseeing winning campaignsImplemented internal SaaS solutions with IT to streamline project/approval process for campaigns, cutting the turnaround time by 65%Designed branding guidelines and resources for 5 global sectorsDeveloped measures for budgeting and accountability, increasing efficienciesAttended all sector meetings for optimal team successEDUCATIONSt. Xavier UniversityBachelor of Fine Arts & Graphic Design, 1997Smith Byron Scholarship - The Art Institute of ChicagoBusiness Core Studies - Focus on Marketing StrategySKILLSCustomer ServiceMerchandise RecoveryCash RegisterTagging OperationsAdobe CCMicrosoft OfficeMAC PC PlatformsBudgeting SchedulingTalent Management MentorwAdvertisingBrand Development ManagementFull-Cycle Project ManagementDigital Multimedia ManagementClient Creative LiasionUX Human-Centered DesignAWARDSNorthrop Grumman Presidential Leadership Awards:Branding & New Business, 2014 & 2016Product Solutions, 2015In-House Agency, 2012-2013Design Excellence, 2012Smith Byron Scholarship

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