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Title Front Desk Customer Service
Target Location US-NY-New York City
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
SUMMARYAlways moving with a youthful and vibrant attitude, seeking a position where I can contribute my over 30 years of customer service, sales, & customer care experience in many different fields. I believe in over delivering quality and service to help create brand loyalty. I am highly driven, have strong communication skills, can multi-task, and looking for a company I can make a significant contribution to.Fluent in Spanish.CONTACTPHONE:PHONE NUMBER AVAILABLEEMAIL:EMAIL AVAILABLEHOBBIESHealth & FitnessMusicSpending time with my kidsNATIONSBENEFITS / MIRAMAR, FLORIDACUSTOMER SERVICE REPRESENTATIVENOV 2023-FEB 2024 TEMP POSITIONNATIONSBENEFITS is a company that handles the OTC & Extra Benefits for health insurance companies. Customer service reps handle a large amount of incoming calls to help members with their benefits from numerous aspects. Helping maintain brand loyalty and member satisfaction.CASTLE GROUP MANAGEMENT / SOUTH BAY CLUBFRONT DESK ATTENDANT / MANAGERNOV 2022-AUG 2023South Bay Club is 300+ unit condominium located in South Beach MiamiLead the Front Desk Team working hand in hand with the Property Manager, Assistant Manager and Finance department. Coordinated with the housekeeping and maintenance teams as the front desk attended to the 26 basic functions of managing the building for residents and guests.AMAZON / METRO ONE (FRONT DESK / SECURITY)November 2020-February 2022Welcome and screen guests. Create an distribute badges for building access. Coordinate with all departments for different issues-HR, maintenance, housekeeping, & ITSGI USA BUDDHIST ORGANIZATION(SECURITY/FRONT DESK/RECEPTION)at the East Territory HeadquartersMAY 19, 2008JUNE 30, 2021Joyfully welcoming guests from New York/ visiting International members. Doing tours of the CenterCarefully screening people entering and exiting the building. Ensuring the overall safety of the facilityReceiving and distributing all sorts of shipments, always maintaining a positive and organized work environmentHelps create a positive and thriving front desk answering phone calls and directing members/guests to the appropriate department. Responding to whatever needs guests may haveSALSA DANCE INSTRUCTOR(INSTRUCTOR/DANCER/CHOREOGRAPHER)Was one of the Top NY Style Salsa On 2 Dancers/Instructors in the worldTaught, choreographed, and performed in the US and Internationally-Including many cities in UK, Spain, France, Ireland, Argentina, and Puerto RicoPioneered and created the Salsa movement in Staten IslandProfessional DJ for clubs, weddings and all sorts of events. Online Radio show hostBARBER (MENs HAIR STYLIST)Was one of the premiere barbers on Staten IslandHelped build Staten Islands #1 barbershop Against Da GrainTrained and fostered other barbersEDUCATIONDEVRY INSTITUTE OF TECHNOLOGY NEW BRUNSWICHATLAS BARBER SCHOOLSALES COURSE FROM GRANT CARDONENEW YORK SECURITY GUARD LICENSEFLORIDA SECURITY GUARD LICENSE

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