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Louisville, KY PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARY: Adept Problem Solver with 3+ years of experience in Data Analysis and Visualization on multiple service delivery platforms. As a dedicated and results-driven professional, I bring extensive experience in optimizing business operations and services to inform strategic business decisions. My expertise lies in defining business requirements to guide technology builds and operations, leveraging data analysis, and collaborating with stakeholders to ensure seamless project execution. Proven ability to collaborate with cross-functional teams and drive data-driven decision-making. Possess good verbal and written communication skills. TECHNICAL SKILLS: Programming: SQL, Java, Python Data Tools: PowerBI, Adobe, MS Excel, Google Analytics Scripting Languages: JavaScript, HTML, CSS Cloud Computing: AWS, GCP Others: MS Office, ServiceNow, WordPress, Jira, UiPath PROFESSIONAL EXPERIENCE:502 MP Systems, USAData Analyst Oct 2023 to Current Delivered actionable insights on program effectiveness and identified opportunities for operational improvement through ad hoc reports, regular datasets, and interactive dashboards. Utilized SQL Server tools to integrate data from multiple sources, ensuring data accuracy and meeting business needs. Utilized Python libraries (e.g., NumPy, Pandas) to perform complex data analysis and build predictive models. Maintained and enhanced reporting infrastructure, including report forms, formats, data generators, and user portals. Created report specifications based on business requests, demonstrating a strong understanding of departmental and organizational goals. Identified the best course of action for complex data requests, following established guidelines while also adapting to meet specific situations. Collaborated with cross-functional teams (sales analytics) to generate data-driven reports and insights, leading to a quantifiable 15% reduction in expenses. Created dashboards with charts to highlight reports, communicate insights to stakeholders. The News Voice, IndiaTechnical Analyst Jan 2021 to Jun 2022 Implemented writing strategies, assessed content performance, identified trends and opportunities for optimization. Achieved 20% increase in reader engagement and 10% increase in content shares through strategic and production planning and data-informed content creation for digital advertising. Created data-driven charts to outline trends, communicate insights and recommendations to stakeholders. Leveraged Python, SQL on GCP to analyze supply chain datasets, identify bottlenecks, optimize asset inventory management, resulting in 10% reduction in lead times. Collaborated and assisted the sales and marketing analytics team to align creative content with data-driven insights. Developed Python-based models to predict demand and optimize inventory levels. Utilized Google Analytics to track content performance and identify optimization opportunities. Analyzed customer data to understand their needs and preferences by conducting a sentiment analysis to gain insights into audience opinions and sentiments to develop new content. Cognizant Technology Solutions Ltd, IndiaProgram Analyst Jan 2020 to Dec 2020 Conducted big data analysis on the data extracted using SQL queries to derive actionable insights and aid in making data-driven decisions on ServiceNow Platform. Performed stockroom asset analysis to uncover patterns, trends and insights which helps in optimizing costs. Optimized inventory levels based on the comprehensive analysis of the stockroom assets using SQL, resulting in a 10% cost reduction. Contributed to cost reduction by analyzing minimal stock thresholds in stock rooms. Created data reports to outline trends, communicate insights and recommendations to the sales analytics team. Performed data cleaning and data transformation to ensure data accuracy for analysis and reporting. Reduced resolution time by 10% by identifying recurring issues and collaborating with the IT team to implement targeted solutions. Analyzed financial data using SQL queries to identify trends and patterns in service ticket resolution times.CERTIFICATIONS & TRAINING:Data Analytics and Visualization Job Simulation by Accenture North America on Forage Completed a simulation on advising a hypothetical social media client as a Data Analyst at Accenture Cleaned, modeled and analyzed 7 datasets to uncover insights into content trends to inform strategic decisions Prepared a PowerPoint deck and video presentation to communicate key insights for the client and internal stakeholdersHome Automation IOT with AWS using Raspberry Pi Developed python scripts to automate sensors to detect anomalies for burglar monitoring system Designed home automations using multiple sensors on the embedded system and mini computer EDUCATION: Master of Science in Information Studies Trine University, Detroit, USA GPA: 3.6 Bachelor of Engineering in Computer Science Sathyabama University, Chennai, India GPA: 3.1 |