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Click here or scroll down to respond to this candidateCandidate's Name
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PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryDedicated IT Administrator with over 20 years of experience in managing and maintaining complex IT infrastructures. Proven expertise in Windows Server environments, network administration, and system security. Adept at troubleshooting, implementing new technologies, and providing exceptional end-user support.Core Technical SkillsOperating Systems: Windows Server (2012 R2 - 2022), Windows 10/11, macOSServer Administration: Active Directory, Exchange, SQL Server, SharePoint, Hyper-VNetworking: TCP/IP, VPN, DHCP, DNS, Firewalls (WatchGuard, Fortigate)Security: Trend Micro, Symantec, SSL certificates, Trend Micro Email protectionWindows PowerShell: Microsoft Servers and Exchange ServersBackup & Recovery: Acronis, Veritas Backup ExecTrend Micro Email Security enabled SPF records through the DNSConfigure DMARC, SPT, DKIM on the DNS for Microsoft ExchangeVirtualization: Microsoft Hyper-V, Remote Desktop ServicesHardware: Dell servers, HP ProCurve switches, Cisco routers, SAN/NAS storageProfessional ExperienceCPLS, P.A./Private Corporate CounselIT Administrator May 2018 - August 2024Administered Windows Server 2022 Datacenter environment with Hyper-V virtualizationManaged and maintained Microsoft Exchange 2019 server, ensuring 99.9% uptimeCertified SSL certificates on Microsoft Exchange serverConfigured and troubleshot SSL-VPN on WatchGuard Firebox M270 for secure remote accessMigrated Microsoft Exchange 2013 to 2019Implemented and managed Acronis Backup solution for critical data protectionProvided tier 2 and 3 technical support using Windows PowerShell to help Outlook 365 attorneys and staff with file sharingProvided tier 2 and 3 technical support for 50+ attorneys and staffAdministered Windows Active Directory, managing user accounts, group policies, and access controlsProvided Microsoft SQL creation and supportMaintained and supported PCLaw, a client management software for attorneysOrlando Regional Chamber of Commerce/Orlando Economic PartnershipIT Administrator July 2005 - September 2017Administered Windows Server environment, including Active Directory, Exchange, and SQL ServerManaged virtualized server infrastructure using Microsoft Hyper-VMigrated Microsoft Exchange 2013 to Office 365 using third-party applicationImplemented and maintained network security measures, including firewalls and anti-virus solutionsConfigured and maintained WatchGuard firewall systemsProvided 24/7 IT support for staff and members, resolving hardware and software issuesManaged external DNS and SSL certificates through Network SolutionsImplemented and maintained backup and disaster recovery systems using Veritas Backup ExecTradeweb, IncNetwork Administrator February 2003 - July 2005Administered WAN infrastructure for multiple customer networks with Windows and UNIX systemsManaged network operations center, ensuring high availability and security for client systemsImplemented and maintained network monitoring tools to proactively address issuesProvided technical support for e-commerce application environmentsTechnical ProficienciesServer Management: Windows Server administration, Active Directory, Group Policy, DNS, DHCPEmail Systems: Microsoft Exchange Server configuration and maintenanceDatabase Administration: Basic Microsoft SQL Server managementVirtualization: Microsoft Hyper-V, Virtual Machine creation and managementNetwork Administration: TCP/IP, VLANs, VPN, Firewall configuration (WatchGuard, Fortigate)End-User Support: Remote and on-site troubleshooting, software installation and updatesBackup and Recovery: Acronis Backup manager, Veritas Backup ExecSecurity: Anti-virus deployment and management, email security, access controlHardware: Server and workstation deployment, printer setup and maintenanceEducationA.S. Computer ScienceFlorida Technical College - Orlando, FL May 2000Key AchievementsDesigned and implemented a Remote Desktop Gateway infrastructure, improving remote work capabilities for the entire organizationMigrated legacy Exchange server to Microsoft Exchange 2019 with zero data loss and minimal downtimeImplemented a hybrid backup solution using both on-premises and cloud technologies, reducing recovery time objectives by 40%Optimized network infrastructure, resulting in a 30% improvement in overall system performanceSuccessfully managed IT operations through multiple office relocations and company mergers |
