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Customer Service Inventory Control Resum...
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Title Customer Service Inventory Control
Target Location US-WI-Kenosha
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Candidate's Name
Warehouse Logistics Supervisory General Labor Customer ServiceSKILL HIGHLIGHTSKnowledgeable to GMP, safety practices and trainingProficient in inventory control, planning and loss preventionAbility to problem solve and troubleshoot situations successfullyAbility to work diligently and accurately under pressureEnergetic self-starter, quick learner and adaptableExceptional listening and communication skillsWork well independently or as a team memberEffective supervisory skills with various size teamsEfficient and effective in fast paced environmentsExceptional time management and customer service skillsStrong work ethic, punctual, reliable and dependableAbility to work effectively with minimal supervision EXPERIENCEWarehousing/LogisticsOperated equipment to move pallets, boxes and containers of stockCoordinated, prepared and processed a variety of shipments; pull, pack, wrap and palletize merchandisePerformed audit counts for inventory control and planningCreate work orders for material handlers to ensure efficient productivityPrepared bill of lading paperwork for shipping and receivingProficient in the use of Fourth Shift SAP softwareInspected items for damage and ensure quantities matched picking/packing paperworkProficient in use of pallet movers, forklifts, scanning and tracking equipmentOperated machinery performing various processes and output of productDocuments quantity, quality, type, weight, and value of materials/products to maintain accurate production and inventory recordsLoad and unload trucks with product, ensuring accuracy for deliveriesUtilized excellent communication and customer service skills when interacting and supervison of employeesCreated and maintained safe working environment by maintaining work area and upholding safety regulationsGeneral LaborCollect product samples and prepare them for lab analysis, testing or quality assuranceSoldering using the through hole, surface, submounting, heat gun, and fine pitch methodsCheck for voltage and currents using millimetersInspect materials, products and/or equipment to detect defects or malfunctionsRead blueprints and schematics to build structures for equipment and storageTroubleshoot diodes, resistors, transistors and circuit boardsOperated all types of power and hand tools to adequately and effectively perform job at handSupervisory/Customer ServiceIncreased employee productivity by establishing and monitoring customer care performance indicators, service level metrics and goal achievementSupervised and trained customer service team members to provide exceptional service, driving retention and satisfactionEffectively scheduled staff to prevent customer service delays across all shiftsConferred with customers regarding products and advised customers on types and quality of parts to purchase4047 32nd AvenueKenosha, WI 53144Phone: PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARY:Highly motivated, driven and ambitiousprofessional with over 25 yearsexperience in warehousing, logistics,material handling and supervision.Meticulous individual performing workeffectively and efficiently with apositive attitude. Goal oriented anddependable individual offering aplethora of experience in a variety ofenvironments and over 20 yearsexperience operating various forkliftequipment. Possess great problemsolving abilities, excellentcommunication and teamwork skills,with track record of success in fast-paced and challenging environmentsand a proven ability to learn and adaptquickly.EMPLOYMENT HISTORYAbbott Laboratories 11/2019-3/2024Seda North America 6/2018-9/2019Fire Brick Engineers Co. 4/2014-4/2018AutoZone 1/2006-3/2014EDUCATIONRufus King High SchoolHigh School DiplomaEngaged in college classes toward collegedegree

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