Candidate Information Name Available: Register for Free Title Customer Service Representative Target Location US-MD-Hyattsville Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Hyattsville, MDSUMMARYSeasoned financial professional with 20 years of experience seeking a Customer Service Representative role. Expert in budget management, scheduling, and operational enhancements to deliver high-quality service. Skilled in financial analysis, problem-solving, and maintaining meticulous records. WORK EXPERIENCENBC Auto Repairs, Kusherland Entertainment, Palmore Consultant and Business ServicesHyattsville, MDBudget Consultant/Financial Project Manager Jan 2014 - Present Identify and solve complex problems affecting operations management and business strategies. Construct databases that enable clients to monitor their spending patterns. Facilitate budget management and operational enhancements to ensure high-quality customer service. Manage the acquisition of new client intelligence and safeguard the confidentiality of sensitive information. General Service Administration (G.S.A.) Washington, DC Budget Analyst Oct 2006 - Dec 2013 Analyzed and prepared budget estimates and financial plans, ensuring meticulous tracking of expenses and adherence to fiscal policies. Conducted comprehensive monthly operational reviews to assess budget compliance and facilitate necessary financial adjustments. Trained project managers and enhanced budget processes through strategic collaboration with the Social Security Administration. Maintained and organized detailed financial records, contributing to the management of significant annual net income and federal government budget packages.First Horizon Arlington, VAStaff Accountant Jan 2006 - Oct 2006 Reviewed and ensured audit compliance for inventory, accrued expenses, and accounts payable, conducting thorough financial analyses to project income and expenses. Analyzed and improved financial management practices, leading to minimized discrepancies and reduced expenses; produced quality documents and reports through advanced software proficiency. USA Today Alexandria, VAAccounts Receivable Specialist Jan 2004 - Jul 2005 Investigated and resolved billing discrepancies, ensuring corrective measures were in place for future prevention; managed the reconciliation and collection of delinquent accounts in compliance with company policies. Oversaw the accurate processing and distribution of 400 monthly invoices, handled bank reconciliations, and collaborated with teams for the timely posting of remittances; effectively monitored open accounts to mitigate financial risks and initiate collections.EDUCATIONMary Baldwin CollegeSome CollegeStaunton, VAC.D. Hylton High SchoolHigh School DiplomaWoodbridge, VACERTIFICATIONSCPR/AED/Certified Personal Trainer, Gov. Finance Officers Assoc. SKILLSBilling Dispute Resolution  Statement Issuing  Investigative Research  Processing Adjustment  Posting Accounts Receivable  Invoicing  Coding Proficiency  Documentation Monitoring  Monthly Reporting  Budget Forecasting Compiling Data  Organization  MS Office  Communication  Customer Service