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| | Click here or scroll down to respond to this candidateDevan Lewis SrGreater Jackson Area, MS Street Address
Phone Number: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESUMMARYResults-oriented IT Manager with extensive experience leading IT projects, managing budgets, and overseeing cross-functional teams. Proven success in managing high-value projects, developing strategic IT initiatives, and ensuring compliance with industry standards. Strong leadership background with hands-on experience in coaching, team development, and performance management. Adept at leveraging technology to enhance operational efficiency and drive innovative solutions that align with business goals.SKILLS- IT Infrastructure and Support- ISO-based Management Systems (ISO 9001, ISO 27001)- IT Project Management (Cost and Risk Management)- Budget Management (High-Value IT Projects)- Staff Recruitment, Training, and Development- Network Security and Compliance- Strategic Planning and Execution- Software Development Life Cycle (SDLC)- Data Governance and Cybersecurity- Confluence, JIRA, Azure DevOps- Financial Forecasting and Cost Estimation- Microsoft Office SuiteEXPERIENCEIT Manager & Technology Project LeadMapping Crimes Inc. / MappingCrimes.com Project Remote July 2023 Present- Led IT operations and budget management for the MappingCrimes.com project, managing a budget of over six figures.- Oversaw a team of 8 developers, system administrators, and other IT staff, providing coaching and leadership to ensure project success and staff development.- Implemented strategic IT policies, improving operational efficiency and aligning systems with organizational objectives.- Directed risk management strategies, resulting in a 20% reduction in system downtimes.- Spearheaded the deployment of network security protocols, ensuring data integrity and compliance with ISO 27001 standards.- Collaborated with cross-functional teams to seamlessly integrate cybersecurity tools and technologies.- Utilized Azure DevOps and Confluence to streamline project management, improving timelines by 15%.COMSEC Radio Repairer [Safety Officer]U.S. Army National Guard Philadelphia, MS October 2015 December 2022- Managed IT infrastructure and communication security, ensuring secure and reliable communication channels across military units.- Acted as a Safety Officer in my final year, managing team performance and leading safety compliance initiatives.- Conducted comprehensive training for team members, enhancing technical capabilities and reducing incidents by 10%.- Demonstrated leadership in managing personnel, conducting performance reviews, and ensuring the readiness of critical systems.- Diagnosed and resolved technical issues, reducing equipment downtime by 15%.Engineering Test Technician Specialist SrRaytheon Intelligence & Space Forest, MS November 2020 August 2021- Managed advanced testing and repair of RF systems, increasing productivity by 20%.- Developed and implemented safety protocols for handling high-risk equipment, minimizing operational risks.- Collaborated with engineering teams to refine testing methodologies, resulting in a 15% improvement in system accuracy.System AnalystIDEAL Software Solutions Meridian, MS April 2020 November 2020- Coordinated installation and testing of new software systems, reducing system errors by 20%.- Streamlined internal workflows, improving application response times by 25%.- Delivered training sessions for staff, enhancing system utilization and efficiency.EDUCATION AND TRAININGMaster of Science in Technology and Innovation ManagementNorthcentral University, Scottsdale, AZ May 2019, 2021 December 2022Bachelor of General KinesiologyMississippi College, Clinton, MS May 2017CERTIFICATIONS- Certified Professional Scrum Master - Scrum.org- MS-900: Microsoft 365 Fundamentals - Microsoft- IT Asset Management (ITAM), Hardware Asset Management (HAM) - Noble Work Foundation- CompTIA A+ Award of Completion - Global Information Technology- CompTIA Network+ Award of Completion - Global Information Technology- Earned Value Management Fundamentals - Ten Six Consulting- OSHA 30 - OSHA Education CenterGap in Employment: January 2023 June 2023After leaving the military in December 2022, I took a break to focus on upskilling, completing certifications, and preparing for the next phase of my IT career. |