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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE TERRE HAUTE, IN, US PHONE NUMBER AVAILABLEPROFESSIONAL SUMMARYHardworking employee with a lifetime of retail experience. Recently, began in hospitality industry and love the extended interactions with guests allowing opportunities to offer exemplary customer service skills.WORK HISTORYFront Desk Clerk at Super 8 by Wyndham2023-11-01 - Current(1 Years)Verify customers credit, and establish how the customer will pay for the accommodation.Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Clean and maintain lobby and common areas, such as restocking supplies and watering plants. Greet, register, and assign rooms to guests of hotels or motels. Review accounts and charges with guests during the check out process. Transmit and receive messages, using telephones or telephone switchboards. Make and confirm reservations.Keep records of room availability and guests accounts, manually or using computers. Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.Record guest comments or complaints, referring customers to managers as necessary. Compute bills, collect payments, and make change for guests. Advise housekeeping staff when rooms have been vacated and are ready for cleaning. Contact housekeeping or maintenance staff when guests report problems. Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment. Issue room keys and escort instructions to bellhops. Deposit guests valuables in hotel safes or safe-deposit boxes. Date-stamp, sort, and rack incoming mail and messages. Store Manager (Management) at Circle K2021-04-01 - 2023-11-01(2 Years)Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.Perform personnel functions such as selection, training, or evaluation. Perform personnel functions such as selection, training, or evaluation. Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.Prepare staff work schedules and assign specific duties. Plan or direct activities such as sales promotions that require coordination with other department managers.Plan store layouts or design displays.Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.Daily cash reconciliation>SKILLScustomer service, To completefront office equipment, To completefront desk operations, To completeincoming phone calls, To completecomputer literacy, To completeCERTIFICATIONSServSafe managers |
