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Title Customer Service Medical Assistant
Target Location US-NY-Brooklyn
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVE:- Seeking a position to further assist and meet the companys needs with consistent and organized practices. Experienced compliance officer specializing in policy development fostering a culture of ethical conduct to best enhance the organizational brand while providing excellent customer service and support for the team.EDUCATIONAllen School of Health Sciences, Brooklyn, NY  Medical Assistant Certificate (2015)Sullivan County Community College, Sheldrake, NY  Associate Degree in Computer Applications (2007)EXPERIENCENYS Department of Homeless Services, New York City, NY June 2021- April 2024Residential AdvisorMonitored program and client activities while providing support and engagement to ensure a safe and secure environment in accordance with Dept. of Homeless Services policies at the asylum shelters.Assisted in file maintenance, compliance, and supervision with daily sign in/sign out log for clients.Performed various tasks that include replenished food, serve pre-cooked meals, light cleaning.Accepted, coordinated and logged all food deliveries and perform other duties.Lab Quest Diagnostics, Brooklyn, NY March 2022  August 2022Compliance OfficerSupervised mobile sites and trained staff to follow NYS Dept. of Health guidelinesConducted phone screening for individuals who need help with scheduling.Ensured Personal Protective Equipment is optimized strategically to prevent Covid-19.Bio Reference Laboratories, New York, NY October 2019  March 2022 Covid-19 Lead SupervisorTrained new employees to monitor patient scheduling with Insight IDX.Performed rapid Covid-19 testing with Binax covid testing kit and nasal swab test.Drew blood and administer anti body test on several patients.Delivered test results and prepared/provided request testing documentation to patients.Constructive Partnerships Unlimited, New York, NY November 2013  April 2021Case ManagerAssumed a leadership role within the interdisciplinary team by achieving optimal outcomes.Coordinated the care and services for individuals with disabilities, HASA population, and with different special needs.Responsible for assessing, planning, implementing, coordinating, and monitoring services rendered.Facilitated collaboration continuously for efficient delivery across the continuum of care for clients.SKILLSMicrosoft Office Suite including Word  Computer Literacy - Social Networks  Excellent Communication skills

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