| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidate Candidate's Name
PHONE NUMBER AVAILABLE | EMAIL AVAILABLE
https://LINKEDIN LINK AVAILABLE
Detail-oriented IT professional with a strong background in systems analysis, technical support, and customer service. Seeking to
leverage my skills in troubleshooting, problem resolution, and knowledge of business systems to contribute effectively to a dynamic
team. Eager to apply my education in Information Systems and passion for delivering top-tier support to improve customer satisfaction
and operational efficiency.
EDUCATION
New Jersey Institute of Technology Newark, NJ,
Bachelor of Science in Business and Information Systems | Ying Wu College of Computing Expected Graduation: May 2025
Relevant Coursework: Website Development, Information System Management, Building Web Applications, and UX Design.
Udemy Course | Udemy.com
Cyber Risk Management for Cyber Security Professionals by Alexander Oni
EXPERIENCE
The Boil, Jersey City, NJ Server
March 2021-August 2023
Collaborated with team members and assisted in training new staff, fostering a supportive and efficient work environment.
Enhanced customer satisfaction and effectively resolved issues, contributing to a positive dining experience.
Union City Summer Camp, Union City, NJ Soccer Trainer
June 2023-August 2023
Provided training and coaching to children aged 8-16, focusing on skill development, teamwork, and sportsmanship.
Organized and executed training sessions and drills, fostering a fun and engaging learning environment for young athletes.
PROJECTS
Web Development for Business
Live Website | GitHub Repository
December 2023-January 2024 September 2022
Created a NextJS and NextUI React business website with persuasive elements and brand archetypes. Implemented Figma-designed
UX/UI, integrated MailChimp, and ensured GDPR compliance. Used Google Analytics for conversion tracking and sales funnel analysis.
Portfolio Development
Github.com/Candidate's Name /Portfolio
Sep 2023-Oct 2023
Designed and implemented a professional landing page and additional desktop and mobile viewing pages. I managed over 50 issues
on GitHub, demonstrating problem-solving and technical skills.
SKILLS
Programming Languages: Python, HTML, CSS, JavaScript, TypeScript, HTML5, SQL
Web Development & Design: Responsive Web Design, Next.js, React, Node.js, Bootstrap
Tools & Management: SAP, Figma, GitHub, Microsoft Excel, Project Management, Business Analysis, Word, PowerPoint, Customer
Service, Leadership
Cybersecurity & Risk Management: Cyber Risk Management, Third Party Risk Management (TPRM), Risk Analysis, and Risk
Management Frameworks
Extracurricular Activities
Pi Kappa Phi Fraternity, NJIT: Leadership and community engagement
The Ability Experience Volunteer: Fundraising for Individuals with Disabilities
Union City High School Soccer Varsity Team: Hudson County League Championship
Educational Opportunity Program (EOP)
|
