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Data Entry Call Center Resume Cincinnati...
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Title Data Entry Call Center
Target Location US-OH-Cincinnati
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Harrison, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceProject ManagementHildebrand Contracting-Harrison, OHJune 2018 to PresentHildebrand contracting - Harrison, OH remote order entryData managementManage multiple OEM customers.over the phone call center experienceMS excel certificate.Data entryCustomer supportSearch enginemappingproject engineeringwatchtowerRossEslam programsdevelopment of plans and proceduresExperience with share point, outlookShipping through Fedex experienceexcel.USPS Mail CarrierUNITED STATES POSTAL SERVICE (USPS - Full Time)-Hamilton, OH April 2017 to January 2022Organize all mail and packages in the morningDelivering all mail coming in the facility daily including packages Forwarding mail as needed returning mail and packages as needed Delivering mail on my walking route during the rain sun snow sleet storms any weather we still deliver Being out on my route I have a great time management skills great customer service skills and great problem-solving skills I answer any and all questions any customer may have as well as picking up any and all packages and mail to go out from businesses and homes may have that need to go through the Postal ServiceGreat time management skillsInventory controlMesa Industries, Inc. - Cincinnati, OHJuly 2015 to April 2017Load and unload inventory off of trucksFill orders for projects to be completedInventory countsData entry for project receipts inventory receipts Inventory controlWeekly quarterly yearly inventory countingFiling any and all paperwork needed per projectWarehouse Inventory Specialist supervisor/ control panel overlay specialist / printing Schematics Printing manuals for the use of load banksLoad banks direct - Covington, KYJune 2013 to July 2015Created an easily accessible labeled systematic inventory system from scratch to allow inventory to be counted received distributed and accessible in a timely manner at all times to allow efficiency When looking for products when doing quarterly inventory counts as well as yearly inventory counts ! I would also do weekly inventory counts!Created a goto guide system on the computer to be able to look up Products by letters numbers bins and product/ inventory type!Updated inventory as it came in and as it went out Ordered any and all inventory needed for each and every individual project making sure we had everything available from all of our inventory reps within a timely manner allowing for smooth and efficient workflow for all projects to be complete quickly and efficiently within the Time frame discussed between sales reps and our customersOrder any and all inventory needed from the companies we used for all of our products I handled any product issues we had as quickly and efficiently as possible to correct any issues with Any and all products.I would pick up inventory from our reps when needed! Oder all inventory keeping fully stocked at all times I would also receive and sign off on all products coming in and and sign off on all finished products leaving the facility!When I wasnt working on inventory I was using aComputer system to create what we called overlays for our control panels for each load bank Using the computer system to create a precise measurements per control panel to create each overlay I would keep inventory on how many overlays we would need while creating no waste of product or bottom line efficiency for cost!I would also create individual manuals per load bank created and designed so that each load bank leaving the facility would have their own manual per that particular type of load bank the customer was receiving I would also order all tools needed to complete each job within the entire facility! I kept up with emails from the CEO the COO and My management team as well as our sales reps on a daily basis creating a constant contact for any and all questions concerns and dates of projects coming up that need my attention!Filled bins with inventory needed for each and every individual project being completed making it so everything needed for every individual product was all together by the time it was needed to Start and complete the project having it completely filled with everything needed Great time management skillsDelivery DriverCity dash-Cincinnati, OHJune 2013 to June 2013Deliver goods and services as needed per customer request Delivered goods within a timely mannerPick up goods At time of customer request delivering those goods in a timely manner to requested location per customer requestAlways practiced safe drivingAbility to complete tasks within a timely manner on my own or as a team as needed! Able to problem solveWilling to do what is need to better the company for the long term success of the company! Willing to travel long distances to deliver products in a timely manner Great customer service skillsGreat time management skillsEducationhigh school) College (university of Phoenix)Skills Driving (9 years) Warehouse experience (7 years) Microsoft Office (1 year) Sales Project management Forklift Dispatching Logistics (1 year) Data entry (5 years) Marketing Order entry (5 years) Administrative experience (4 years) Clerical experience (10+ years) Customer service (10+ years) Typing (5 years) Microsoft Excel (4 years) Computer skills (10+ years) SQL SAP (1 year) Payroll (4 years) Accounts Payable (4 years) Accounts Receivable (4 years) Microsoft Access (4 years) Microsoft Project Pivot tables (4 years) Data analysis skills (4 years) Google Suite Purchasing (4 years) Sourcing Cash handling Windows (4 years) Infant care Documentation review Supervising experience Budgeting Personal assistant experience Research Supply Chain (Less than 1 year) Microsoft Outlook Order Management System SAP Microsoft SharePoint (Less than 1 year) Process Improvement (1 year) Team Management Management (Less than 1 year) ERP systems Customer service Microsoft Excel Sales support Typing Communication skills Organizational skills Mentoring Microsoft Office ASL sign language (3 years) CRM software Customer support Restaurant experience Bookkeeping Order management system E-commerce Project management Live chat Research Data analysis skills Customer service SharePoint Order fulfillment Account management Microsoft Access Windows Order entry Typing Cash handling Supervising experience Accounts receivable ERP systems Telecommunication Leadership Sales iOS Communication skills IT Computer literacy Proofreading Upselling Mac OS RossCertifications and LicensesDriver's LicenseAssessmentsWorking with MS Word documents  ProficientFebruary 2022Knowledge of various Microsoft Word features, functions, and techniques Full results: ProficientSupervisory skills: Motivating & assessing employees  Proficient February 2022Motivating others to achieve objectives and identifying improvements or corrective actions Full results: ProficientCustomer service  ProficientDecember 2021Identifying and resolving common customer issuesFull results: ProficientSales skills  ProficientNovember 2021Influencing and negotiating with customersFull results: ProficientBasic maintenance and repair  ProficientAugust 2022Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilitiesFull results: ProficientAttention to detail  ProficientNovember 2021Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientSpreadsheets with Microsoft Excel  ProficientFebruary 2022Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientAdministrative assistant/receptionist  Proficient December 2022Using basic scheduling and organizational skills in an office setting Full results: ProficientForklift safety  ProficientNovember 2021Best practices and safety hazards in forklift operation Full results: ProficientAnalyzing data  ProficientJanuary 2023Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: ProficientBookkeeping  ProficientFebruary 2022Calculating and determining the accuracy of financial data Full results: ProficientTeamwork: Interpersonal skills  ProficientNovember 2021Responding to challenging team situations at workFull results: ProficientFiling & organization  ProficientFebruary 2022Arranging and managing information or materials using a set of rules Full results: ProficientTechnical support  ProficientJanuary 2024Performing software, hardware, and network operations Full results: ProficientProofreading  ProficientJanuary 2024Finding and correcting errors in written textsFull results: ProficientCase management & social work  ProficientJanuary 2024Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teamsFull results: ProficientData entry: Attention to detail  ProficientFebruary 2022Maintaining data integrity by detecting errorsFull results: ProficientCase management & social work  ProficientFebruary 2022Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teamsFull results: ProficientCall center customer service  ProficientDecember 2021Demonstrating customer service skills in a call center setting Full results: ProficientDelivery driver  ProficientNovember 2021Interpreting instructions or signs and solving problems Full results: ProficientBuilding relationships for childcare providers  Proficient February 2022Building positive and productive relationships with families of children ages 03 Full results: ProficientAdministrative support professional fit  Proficient November 2021Measures the traits that are important for successful administrative support professionals Full results: ProficientEarly childhood development  ProficientFebruary 2022Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: ProficientTechnical support: Customer situations  Proficient January 2024Responding to technical support situations with sensitivity Full results: ProficientProject timeline management  ProficientDecember 2021Prioritizing and allocating time to effectively achieve project deliverables Full results: ProficientWork style: Conscientiousness  ProficientDecember 2021Tendency to be well-organized, rule-abiding, and hard-working Full results: ProficientWritten communication  ProficientFebruary 2022Best practices for writing, including grammar, style, clarity, and brevity Full results: ProficientBasic computer skills  ProficientFebruary 2024Performing basic computer operations and troubleshooting common problems Full results: ProficientWork style: Reliability  ProficientNovember 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientAdministrative assistant/receptionist  Proficient November 2021Using basic scheduling and organizational skills in an office setting Full results: ProficientScheduling  ProficientFebruary 2022Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientRecruiting  ProficientJanuary 2023Managing the candidate sourcing and selection process Full results: ProficientCustomer focus & orientation  ProficientAugust 2022Responding to customer situations with sensitivity Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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