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French-English Technical SupportAdvisor IIOver 4 years in the Customer Service, interfacingwith customers via inbound calls outbound callsor through the Internet depending upon clientrequirements.-Router-Modem-Digital Home Phone-Landline-Email-VoiceMail-TV-CCTV .Cables and DSL servicesEmail : EMAIL AVAILABLEPhone : PHONE NUMBER AVAILABLEResidence: USA7235 French RoadSacremento,CA 95828 13BCondeness Statesman:Skype/Twitter/LinkedInSKILLSManagementInternet servicesMarketingDecision MakingEnglish teacherTeamworkWebsite DesigningCommunicationMS-Office: Word,ExcelPowerPoint,PhotoshopCoralDraw,OutlookVIP DrivingWORK EXPERIENCEA-CONCENTRIXCompany: Primus Canada2020-2023Title: Bilingual Technical Support Advisor IIClients from:PRIMUS-BELL CANADA-ROGER-VIDEOTRON-TELUS-SHAW-COGECO-COSTCO FOR CABLESAS WELL AS DSL INTERNETProject Manager2- DAA Construction CompanyNovember 2015-2019 Conakry, GuineaProject Name: Guinea MTN 2015Civil Work Project (49 &40 Sites Building)-Client: GUINEA MTN-Contractor: ZTE Corporation3-COMPANY: CHAPEL WOOD NIGERIADuration: 5 Months-Title: Country Rep/Project Manager-Project Name: Guinea MTN 2015 Civil Work ProjectClient: GUINEA MTN-Contractor: ZTE Corporation-RESUMEEDUCATIONAL QUALIFICATIONBoardUniversityField of Study PassingYearsISSEGGUINEAEnglishTeaching/business2008-2012SKY-BRANDSCHOOLNIGERIAProjectManagementInstitute2012-2014SKY-BRANDSCHOOLNIGERIAWebDevelopment& Communication2014PrimusCanadaTechnical Supportfor internetservice2020LANGUAGE :English (fluent)French (fluent)German (basic)MEMBERSHIP-Association for Project Management(APM) |