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Street Address  W Blaine StSeattle WA Street Address -3026Mobile: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLECareer Objective:Utilize my analytical & problem solving skills in a team environmentExperience:Holland America Seabourn June 2020  April 2024 Cash OperationsBooking exceptions (POLAR)  Support to Reservation Accounting team with 24-48 hrs SLASiebel cases (CRM)  Support to Guest Relations, Accounts Receivable & Credit Card teamsShared responsibility of email inbox (Holland America & Seabourn) with 24-48 hrs SLAUnclaimed Property Resolution  Support to Treasury team to resolve itemsPrincess Cruises Cunard Line P&O Australia P&O UK Holland America & Seabourn March 2015  June 2020 Cash OperationsBooking exceptions (POLAR)  Support to groups & Intl sales teamsUnclaimed property resolutions  Support to treasury teamHAP (Holland America Princess)  Hotel commission for Alaska cruisevseasonShared responsibility of email inbox (Holland America & Seabourn) with 24-48 hrs SLAPrincess Cruises & Carnival Australia January 2013  March 2015 Accounts PayableVendor maintenance facilitator between AP and outside teamsInvoice processing via Oracle/KTM/Markview in a multiple currency environmentT-mobile USA - Janurary 2005  August 2012 Accounts PayableCheck Requests queue on a daily escalation basis outside standard processingSupport to Engineering, Leasing, HR, Marketing & Retail stores departmentsEducation:BA in Business Administration University of WashingtonBS in Hotel & Restaurant Administration Washington State UniversityLanguages: English & Cantonese Chinese