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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE * EMAIL AVAILABLE * Hughesville, PAEnthusiastic manager and team player with extensive customer service experience. Proven success in exceeding customer expectations and issue resolution. Bringing a strong independent work ethic in a team environment and the ability and desire learn new software and systems. Able to promptly make appropriate decisions, communicate clearly on inquiries and problem resolution, and provide consistent reliability.KEY SKILLSCustomer Service Integrity Creative Problem Solving Decision Making Effective Communication Professionalism Empathy Cash Handling Common Sense Detail-Oriented Strong Work Ethic Prioritization Multitasking Attention to Detail Initiative Management Leadership Teamwork Adaptability Accountability Creativity Can-Do Attitude Lifesaver Framing Software WORK HISTORYBen Franklin Store, Muncy, PAFraming and Store Manager Oct 1994 PresentProvide excellent customer service by politely responding to customer requestsPromptly resolve customer issues to ensure positive customer experienceApprove and process customer returns, exchanges, and voidsEnsure a clean, well-stocked store for customersExecute and enforce company policiesPerform opening and closing proceduresMaintain visual presentation and merchandising of storeAssist with receiving stock and stocking shelvesManage up to 12 employees directing activities and addressing personnel issuesSchedule staff to ensure appropriate store coverage and efficiencyProject a positive image and serve as a role model for staffMaintain working knowledge of all store functions and provide coverage, as neededAdvise store owner of issues and present viable solutionsCollect cash at day-end and prepare for bank depositDeliver bank deposits and order change for daily needs, as requiredPrepare and frame artwork, delicate projects, and various items (mat cutting, glass cutting, art/item mounting)Recommend, select, and help locate or obtain merchandise based on Guest needs and desiresTroubleshoot equipment and software issues, perform maintenance when requiredEstablish and maintain an organized project organization systemMaintain accurate records of all customer framing ordersDevelop and nurture cooperative and functional vendor relationshipsProcess UPS shipping and receivingAnswer phones and email communicationsResponsible for complete confidentiality in all aspects of the position |
