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PHONE NUMBER AVAILABLE EMAIL AVAILABLE Xenia, OHSKILLS & QUALIFICATIONSAdministrative Support, Clerical Work, Document Management, Data Entry, Mail Distribution, Record Keeping, Office Equipment Maintenance, Invoice Reconciliation, Customer Service, Report Preparation, Workflow Optimization, Lean Manufacturing, Team Leadership, Strategic Project Management, Performance Analysis, Resource CoordinationTECHNICAL PROJECT EXPERIENCEats_scanner_keywords Administrative Support, Clerical Procedures, Office Processes, Mail Distribution, File Management, Document Review, Invoice Reconciliation, Data Entry, Customer Service, Communications, Equipment Maintenance, Workflow Optimization, Managerial Position, Lean Manufacturing, Team Leadership, Strategic Project Management, Operational Processes, Quality Standards, Safety Standards, Resource CoordinationOffice Optimization ProjectLed a team in the optimization of office operations, improving efficiency by 30%Implemented a system for document management, reducing retrieval time by 40%Spearheaded the standardization of administrative support procedures, enhancing productivity by 25%PROFESSIONAL EXPERIENCEEmployment specialist AARP Foundation (Training Program) Xenia, OH Jul 2023 - PresentAssisted over 50 seniors in securing permanent work opportunities through resume preparation and job readiness trainingHandled diverse administrative tasks, including mail distribution, file management, and data entryDiligently maintained patient records, including processing, organizing, and retrieving files as necessaryCoordinated with staff and assisted in the completion of required forms, ensuring strict adherence to agency guidelinesFactory Manager Ameron Egypt for concrete pipes Suez, Egypt Dec 2021 - Jul 2022Directed all factory administrative duties, improving process efficiencyManaged the reception and logging of all incoming materials and maintained meticulous recordsDemonstrated excellent customer service, answering calls promptly, and directing them appropriatelyHandled correspondence and document creation, including reports, notifications, and meeting minutesProduction Manager - Head of Operations Sector National Pipe Company Cairo, Egypt Sep 1993 - Jun 2019Managed over 700 personnel, coordinating work schedules and assignments to meet production goalsMaintained and managed office equipment, including copiers, fax machines, and printers, ensuring seamless operationTook responsibility for mail and document distribution across the factory, ensuring timely deliveryAssisted in special projects as required, displaying flexibility and commitment to the jobEDUCATIONB.Sc Civil EngineeringHigh School Diploma |