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Title Customer Service Sales Associate
Target Location US-SC-Columbia
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Phone Available with paid plan
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Candidate's Name
AABOUT MEEDUCATIONSKILLSWith over 7 years of dedicated service incustomer service and retail at Wal-Mart, I havecultivated a wealth of knowledge, skills, and arobust work ethic. My tenure with the companyhas equipped me with a deep understanding ofthe intricacies of the retail environment. I ampoised to leverage this experience, along with mystrong work ethics, to contribute to the expansion of company growth through the delivery ofexcellent customer service and ensuringunparalleled customer satisfaction.CONTACTEMAIL AVAILABLE1488 C Highway 601 SouthLugoff, SC 29078PHONE NUMBER AVAILABLEEXPERIENCEWal- Mart**Sales Associate: **Dedicated five years to WAL-MART as a Sales Associate, contributing to various aspects of the retail operation. Responsibilities included lifting and handling items weighing 50 pounds or more, proficient use of a pallet jack, overseeing truck unloading processes, conducting inventory management, disposal of damaged goods, and ensuring the cleanliness and organization of shelves. Additionally, provided exceptional customer assistance in locating products and addressing inquiries.**Online Grocery Pick up Team Lead:**Promoted to the role of Online Grocery Team Lead, where leadership in company growth and customer satisfaction was paramount. Executed daily planning, monitored and analyzed data related to associates' first-time pick-up rates, wait times, and overall job performance. Assigned duties, addressed customer issues with orders, and facilitated customer surveys to enhance service quality.**Seasonal Department:**Transitioned to the Seasonal Department to broaden my understanding of the store's operations. Demonstrated expertise in executing price changes, pinpointing product placements, and setting up mods and features throughout the store. Played a pivotal role in creating displays, managing donations, handling freight, waste disposal, and ensuring the overall cleanliness and organization of designated areas. A proactive contributor to maintaining a dynamic and well-organized store environment.Lugoff- Elgin High SchoolDiploma with Honors (3.6 GPA), June 2013HONORS AND ACHIEVEMENTSInducted into the *National Honor Society* foracademic excellence and commitment tocommunity service.Recognized as *Student of the Month* foroutstanding achievements and contributions to theschool community.Active participant in the *Columbian UrbanLeague*, contributing to community engagementand social impact initiatives.LeadershipOrganizationProblem-SolvingClear CommunicationCustomer SatisfactionDecision MakingTeamworkActive Listening

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