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I managed my own business over 5 years successfully. I have experience in the mortgageloan process/leasing as well as realestate. I pride myself on professionalism, responsibility, reliability and integrity in my life.Carlisle, PA 17015EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am currently looking to join a reputable company. I am well organized, responsible and eager to succeed. I have worked from home in the past 5 years in my own business. I have my notary license which I've held for several years. Working with many personalities through the years, I am able to adapt well to customers. I've been successful de-escalating situations while showing empathy and respect. I am interested in part-time, full-time. Remote or hybrid positions are acceptable as I am efficient working from home.Authorized to work in the US for any employerWork ExperienceMortgage Loan SpecialistPA Settlement Agency - Boiling Springs, PAApril 2002 to Present1. I traveled to clients home to have the refinancing, purchasing or selling loan documents signed by clients and I notorized documents proficiency with professionalism.2. I answered questions when legally able and I leave copies of loan documents with customers. 3. I have to electronically scan or fax signed critical documents or at times, complete package to the office and place in mail for overnight delivery.4. I print and prepare documents to present to customers. 5. Educated in TILA, RESPA, TRID.6. Familiar with HUD, VA, HELOC, FHA, Refinancing, Purchases, Sellers, Construction as well as Reverse Mortgages.7. Great organizational skills. Filing, copying, printing. scheduling, great communication skills and professionalism.I adhere to great work ethics. I will go above and beyond what's expected.Medical Secretary, Assistant, Medical schedulerPinker and Associates - Carlisle, PAMay 2005 to March 20101. I greeted patients2. Assisted patients in getting ready to be seen. Assisted with minor surgeries, 3. I performed x-rays for sprains, spurs etc.4. The sterilizing of rooms and equipment was daily between patients. 5. I scheduled patient for appt.6. I sat up admission for surgeries with insurance approval. 7. Any denials, I would correct or include more information to get a positive determination. 8. I worked with ICD-9 codes for insurance.9. I was involved in billing, entering codes, data entry. Prior to Medical Office, I went to Kendal Institute of Nursing and got my CNA. I worked in nursing homes for about 10 years total.Real Estate Agent, managed officeJack Gaughn Realty - Camp Hill, PAJune 2002 to March 20081. I provided pertinent information to clients on the buying, selling process.2. I walked clients through a stress free transaction and gave them the keys to the "American Dream"3. I negociated contracts.4. Entered listings in the system.5. Managed a timely process, assuring an error free experience. 6. I took care of the banking deposits.7. Paying debts, as well commissions.8. I handled many different personalities through the years, whether I needed to control situations with problem solving skills, or became part of many families from satisfied excited new home owners. 9. Assist home buyers and sellers from contract to close.10. I work to make sure home inspections are arranged, Repairs completed.11. Assist with escrow documentation.12. Assure offers and counteroffers are approved. I enjoy helping people and continually learning.13. Leasing apartments, single family homes, showing property, application review, signing lease, rental payments,EducationCertified mortgage Notary in Mortgage settlement closer US School of Business Notary, NNA, PAN - Carlisle, PA May 2002 to PresentCSA, BSA in Signing AgentNotary2pro - Carlisle, PAMarch 2019 to September 2019Realtor License in Realtor, management office/ leasing consultantPa state of Realestate Studies - Carlisle, PAJune 2006 to August 2008Real Estate License in Real EstateReal Estate Studies - Carlisle, PAFebruary 2002 to May 2008Medical Assistant/Secretary Certification, medical scheduling, pre- authorizations specialists in Medical officeKendal School of Nursing - Carlisle, PAMarch 1990 to April 2008Transcription Certification in Transcribed medical charts, transcribed auto investigationsScranton Business Studies - Carlisle, PAJanuary 1995 to June 1999High school diplomaCarlisle High School - Carlisle, PAAugust 1974 to June 1986Skills Data Entry (10+ years) Mortgage Loan (8 years) Microsoft Office software (10+ years) Insurance Verification (8 years) Secretary (5 years) Scheduling appts/tests (5 years) Medical terminology (10+ years) Customer Service Skills (10+ years) Active listening and communications (10+ years) Computer Skills and customer service (10+ years) Interpersonal Skills and Leadership Management Skills (3 years) Problem-Solving skills (10+ years) Time Management Transferable Skills (10+ years) Lending Medical office experience (10+ years) Fair Housing Regulations (8 years) Customer service (10+ years) Organizational skills (10+ years) Office experience (10+ years) Customer support (10+ years) Escrow Patient Care (10+ years) Medical Scheduling (10+ years) Transcription (3 years) EMR Systems (8 years) Communication skills Documentation review Typing Clerical experience English CPT Coding ICD-9 Hospital Experience Vital Signs Office Management Phone EtiquetteCertifications and LicensesNotary PublicApril 2019 to PresentNotary public, Certified Signing AgentCertify Signing AgentApril 2019 to April 2023I am efficient with presenting loan documents, providing top notch notary services. I travel to clients home to have documents sign, I print, prepare documents for customers. I verify their identity and return documents via fax, email, scanner or/ and mail. Working with 100s of companies, being organized is a priority. This position is time sensitive as to have assignments completed successfully for loans to close ontime.Real Estate LicenseFebruary 2002 to May 2008Provided assistance to home buyers, sellers in the pre-approval of financing a home, showing properties and negotiating contracts. Scheduling appts to address any situations. Communicated with all parties on a regular basis. I worked with builders and provided open houses to offer customers an invitation without pressure.AssessmentsActive Listening ExpertJuly 2019Actively listening and appropriately responding in conversations. Full results: ExpertProject Management Skills: Time Management Proficient July 2019Prioritizing and allocating time to effectively achieve project deliverables. Full results: ProficientSales Skills: Influence & Negotiation Proficient July 2019Using influence and negotiation techniques to engage with and persuade customers. Full results: ProficientBookkeeping ProficientMay 2022Calculating and determining the accuracy of financial data Full results: ProficientCustomer focus & orientation ProficientMay 2022Responding to customer situations with sensitivity Full results: ProficientMedical receptionist skills Highly ProficientMay 2022Managing physician schedules and maintaining accurate patient records Full results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationIf you are looking for a reliable, hard working team member, please consider my resume. I am interested in finding a position I can excel inp. I am very discipline working in my home office as I have been for 5 years. I am looking forward for a rewarding position, I am eager to be successful and represent the company with dignity, and respect. I would like to grow within a company, as an asset to your team. |
