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Click here or scroll down to respond to this candidateResume for: Lisiana DutkaStreet Address
Cell: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESummary of Qualifications:Broker AssociateLicensed Community Association ManagerFlorida Notary PublicExcellent Negotiation, Listening & Managing Skills.Highly Motivated Toward Goal Achievement & Dedicated to Professionalism.Strong Leadership Skills in Client/Tenant Relations, Administrative and TrainingSolid Organizational, Attention-to-Detail, Follow-Up & Time Management SkillsExcellent Verbal & Written Communication Skills in English & ItalianSuccessfully Complete Simultaneous Tasks & Able to Determine Priorities. Professional Skills:Extensive Experience in Residential Real Estate, & Property ManagementExtensive Experience in Customer Service & Follow-upAble to Perform Multiple Duties in Assisting, Planning & Delegating.Extensive Sales ExperienceHospitality ExperienceSoftware proficiency: Microsoft Word & ExcelWindows 7, 98, & VistaExperience:Fusilier Management Group-2014-PresentManaging 20 single family homes and leasing company properties, managing day-to-day operations as work orders come in. Dealing with vendors to assist in repairs as needed. Performing move-out inspections and getting properties rent-ready as needed. Advertising, marketing and showing homes, assisting in the application process and pre-qualifying prospects as the leads come in.Sentry Management: - Orlando FL 2023-2024Portfolio ManagerResponsible for the day-to-day facilities maintenance of 10 associations. I was responsible for coordinating with the corporate office departments of Accounting and Support Services to respond to the requirements of the association board of directors and the needs of each individual community.ADMINISTRATIVE RESPONSIBILITIESServe as liaison between association boards and legal counsel regarding covenant violationsPrepare manager reports and financial summaries to boards on a monthly basisRespond to requests, emails, and calls in a reasonable amount of timeProvide written reports to boards regarding site visitsReview late notices and A/R reports with regard to ongoing delinquenciesCUSTOMER SERVICE RESPONSIBILITIESDocument, submit, and coordinate insurance claims on associations behalfIdentify and record violations of association governing documentsAssist in the implementation of enforcement policies as directed by the boardDevelop and implement maintenance, repair, and replacement programs approved by boardProject coordinationServe as a helpful expert in meeting customer expectations on a regular basisCOMMUNITY MANAGEMENT RESPONSIBILITIESAssist with preparation of and participate in annual and general meetings, including mailings and noticesManage vendor proposals, contracts review and renewal, and prepare bid comparisons as requiredManage architectural requests and approvalsMaintain and understand all documents, Rules and Regulations, and conduct legal research as neededCoordinate with other employees such as janitorial, maintenance, administrative, and othersAnswer routine questions from and troubleshoot issues with owners, tenants, guests, staff, and vendorsRecommend risk management and insurance professionals to boardsManage maintenance request from homeowners and boardCollect all invoices and code for payment, and follow-up on monthly assessments dueAttend Board meetings, take notes and prepare meeting minutes for Board review and approval and record in CommunityPro; provide to division leader as requiredProvide board and homeowner training on CommunityPro Fusilier Management Group Orlando, FL 2014-Present Realtor/Broker Associate/Property Manager:Liaison between Landlord and tenant, managing single family homes, condominiums, and townhomes. Dealing with HOAs, property maintenance, collecting rent, attention to matters pertaining to getting properties ready for rent, leasing, pre-qualifying prospects from inception to move in. Specializing in new construction home sales, and leasing in the Lake Nona and Orlando surrounding areas. Listing and selling of residential, vacant land, estate sales, new construction, tenant representation, land& investments, and mortgage affiliation. Contract negotiation for clients and investors who are looking to purchase real estate in Orlando. Relocation specialist for professionals looking to relocate to the Orlando area.New Home Star Castle Rock Custom Homes Altamonte Springs, FL Independent Contractor/New Home Sales Associate:Provide new home sales for Castle Rock Custom Homes, Inc. (Builder Client) a franchise builder of Arthur Rutenberg homes. Marketing in community management, have direct interaction with builder to facilitate community strategy and operations, and generate and execute monthly community level sales and marketing plans through the New Home Star platform. Drive new traffic to community, follow up with repeat traffic, develop and maintain relationships with Realtors, Convert prospects to sales. Perform competition analysis in and around community.AmeriSource LLC Michigan/ Florida 2007-2013Regional Director of Sales & MarketingKey responsibilities included: Selling Amerisource products and services. Assisting with annual open enrollments for small to medium sized company employee benefit plans. Handling client enquiries, health insurance claims issues, and prospected new business for companies employing more than 1000 people. I helped plan events for associations who wanted to educate members on risk management and labor management solutions. I was involved in fund raising for non-profit organizations. Support to HR managers in everyday matters to ensure the success of their employee benefit plans. I promoted HR consulting services and group benefits as it pertains to health, dental, STD, LTD and 401(k) plans. My latest project was the study of HealthCare Reform to educate employers on HealthCare reform compliance. Tadian Homes - Troy, MI 2004-2007New Home Sales ConsultantResponsibilities included but were not limited to meeting, greeting, pre-qualify, tour and close prospective buyers. I recruited and built long-term relationships with potential home buyers from inception to closing of a home. I was responsible for maintaining 3 communities, a sales office and 6 model homes. I assisted buyers with color and finish selections. I also assisted with help in financing buyers. I built relationships with realtors, organized, and held promotional events to attract buyers and realtors to my communities. Responsibilities included the research of other builders in and around the area to distinguish the difference in communities and home sites, and to better educate myself. RE/MAX 100 - Novi, MI 2001- 2003Realtor (Foreclosure Specialist)My main responsibilities were to list and sell homes with a focus on foreclosures and bank owned short sales. I helped provide excellent customer service relations and timely follow-up. Present a sales strategy with people to accomplish their real estate goals. I wrote up purchase agreements, ordered pre-title work, and closed real estate transactions. I prepared comparative market analysis for potential clients properties to gain listings. I marketed listed homes through websites and print advertising. I helped clients with financing calculations and assisted them with their mortgage needs. Village Green Corp. - Troy, MI 1998- 2001Leasing ManagerI was responsible for opening a new apartment community. I oversaw recruiting, hiring, and training new leasing agents for the upcoming community. I worked in a construction trailer, and leased apartments based on floor plans for apartments that would be completed in 5-6 months. I promoted a community that offered a concierge service, maid service, dry-cleaning, and grocery shopping. I toured prospective residents as model homes became available. Other responsibilities were to qualify future residents, take deposits and achieve monthly leasing goals. I assisted future residents with floor plans specifics, measurements, and furniture layout. Extensive follow-up was performed with non-committal prospective future residents. I oversaw marketing to real estate professionals to increase traffic and sell corporate leases.Personal Achievements:Notary PublicMarathon RunnerPersonal Achievements continuedJeff Shore Sales Training Orlando, FLTom Richey World Cup Sales TrainingBrokers Sales license for Accident & HealthEducation:2023-FL Community Association License2022-FL Notary Public2019-FL Broker Associate License (RE)2013- Florida Real Estate Sales Associate License2011- Seminole State College - Human Resources Certification 2006 -Financial Services Institute License for Health & Accident 2002-Schoolcraft College - Certification for Builders Sales Person license 1999 -Southfield Real Estate Licensing school-Certificate for Real Estate Sales 1989- Cape Town College Biology1988- Graduated from Milnerton High School, Prefect Professional References available upon requestAffiliations:Member of Orlando Regional Realtors Global Counsil ORRA- Member of Orlando Regional Realtors Association Notary Public (State of FL)Volunteer with CAREfelineTNR.org |
