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Click here or scroll down to respond to this candidateCandidate's Name
Hopewell, VAEMAIL AVAILABLEPHONE NUMBER AVAILABLETo obtain a clerical office position that enables me to use my over 20 years of medical billing, customer service and data entry experience.Work ExperienceProduction/Front End AssociateGoodwill of Central, Short PumpJune 2012 to July 2024Courteously greet customers and efficiently process transactions within a busy, fast-paced retail environment. Operate cash registers, scanners and computers to itemize and total customer purchases; collect payments and make change for transactions; assist with store stocking, employee training, sales for merchandising and opening closing procedures. Customer Service Excellence Merchandising & Stocking Loss PreventionMedical Coder/Patient Account RepresentativeMedical Management Services-Chesapeake, VAOctober 2003 to November 2010Select, assign an audit diagnostic and procedure codes to patient records for Private practice and hospital locations with a variety of specialties. Work with the patient account department to ensure accurate billing and resolve claim denials and medical necessity issues. Maximize reimbursements by ensuring accurate ICD-9 and CPT coding. Managed a high-volume within a deadline driven environment. Constantly met performance benchmarks and all areas; speed accuracy and volume. Provided respectful and caring customer service to patient Medical Coder/Patient Account RepresentativePerse Technologies-Yorktown, VAMarch 1991 to May 2003Responsible for all medical billing and ICD-9-CM and CPT coding of radiology charts for numerous local emergency rooms. Rapidly mastered Soft Med ClinTrac Clinical Abstracting and 3 M clinical encoders software for fast, accurate encoding and abstracting. Provided ongoing training to staff on intricacies of insurance submissions codes and intake procedures to minimize rejections for referral and/or registration related reasons. Educationcertification and CPT coding certification in Medical MSA Medical Management - Chesapeake, VAAugust 2000 to June 2002certification in Computer programming data entryVirginia institute of Technologies - Norfolk, VAAugust 1985 to May 1986Skills ICD-9 CPT Coding Medical Billing Medical Coding Insurance Verification Medical Terminology Hospital Experience ICD Coding Medical Office Experience Accounting Loss Prevention Medical Records Medical Scheduling Auditing Data EntryCertifications and LicensesMedical Coding CertificationDriver's License |
