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| | Click here or scroll down to respond to this candidateCandidate's Name
Cartersville, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAdministrative Assistant, Corporate Receptionist, and Risk Analysis with 8+ years of experience preparing presentations, assembling facility reports, and creating problem solving technique Authorized to work in the US for any employerWork ExperienceProject CoordinatorSmith ElectricSeptember 2023 to March 2024 Maintained open communication by presenting regular updates on residential main electric panels upgrades and trenching projects status to customers. Assist with Risk Analysis and in scheduling inspections with SDG&E Power Company and updating project calendar for solar project managers. Which included intergraded main power panels upgrades with trenching work. Notified the Director of Strategic Operations when a trenching inspections and main panel upgrade projects are completed so a joint meeting between SDG&E and Smith Electric has be scheduled so close-out invoices can be initiated. Identified and evaluated potential risks to the organization, resulting in the implementation of risk mitigation strategies that reduced potential losses by 30% Created and maintain material inventory lists for Project Managers and project completion photos. Record and compiled weekly safety meeting training notebooks for Electricians and trenching technicians.Data Processor & Help Center SpecialistHanna InterpretingJanuary 2022 to July 2023 Responsible for processing of data received from clients, to ensure data is run through proper computer programs on a time sensitive basis. Scheduled appointments for customer, such as health clinics, social security offices, and schools for interpreting services, also verify appointments for accurate information that was requested by customers. Knowledgeable in computer programs such as One Note, Outlook, Ring Central, Customer relationship management (CRM), and Gmail. Assisted interpreters and clients in rescheduling, canceling appointments and solving issues that might occur during the appointments. In charge of processing incoming mail that includes interpreters contracts agreements, which are scanned and file processing and payment. Worked in flexible office environments that include in office and teleworking. Organized and cleaned office workstation and common areas, also restocked office supplies and when needed open/close office.Customer ServiceAlarm RelayJuly 2018 to January 2022 Troubleshooting and assist customer with programming with alarm systems and modules communications. used the program such as bold.net, Sedona, one note, outlook . CRM and alarm system software or if they have applications app. Assisted customer regarding problem solving issues. Schedule appointments for technicians and work orders. Organized the office such as cleaning the office and vacuum and restock office supplies Attention to the details in follow up with documenting notes on a daily basis. Corporate Receptionist / Administrated Assistant Multi- Family Pacifica S. D. ManagementFebruary 2015 to May 2018 Able to answer high volume phone traffic with over 100 extensions. Sending out email companywide for each call received. Inventory for Coro-Data this is the storage of old files. Helped the assistants of the President and the Vices President of the company for heavy meetings and mail outs. Processed all outgoing packages for Fed-Ex, On-Track. This entails the processing of setting up the pick-ups, the bill backs, and the notification to all parties involved. And resolutions for problems in the shipping process. Supported the Compliance Manager with property audits and collected discrepancy data to aid in prosecution of missed management company funds. Assisted the Multi Family assistants in payment of past due vendors for missed payments EducationBachelor Degree in General StudiesColumbia College of Mo. - Columbia, MOSkills Microsoft Word One Note Microsoft Tools Microsoft Access - Microsoft Excel Fed-Ex Website Customer Relationship Management (CRM) Ring Central- Faxing/Scanning Automated Systems Adobe Reader X Gmail Database entry/Collecting and analyzing data Grace Hill Microsoft Outlook Microsoft Office Publisher Microsoft Power Point Data entry Typing 10 key typing Organizational skills Administrative experience Sales Office management Word processing Filing Time management Office experience Communication skills Computer literacy Google Suite Risk Analysis Relationship ManagementCertifications and LicensesCompTIA Security+Driver's LicenseAssociate in Risk ManagementMay 2024 to PresentRISK_MANAGEMENTAspiring Risk Manager with experience in writing technical RFPs, analyzing bids, quotes, and proposals. Skilled in problem-solving, technical and analytical thinking, and persuasion. Assisted organizations to help them identify and mitigate potential threats by providing sound risk management advice. Developed and implemented risk management policies and procedures, resulting in a 30% reduction in incidents and a 10% increase in compliance with risk management policies. Monitored and reported on risk management performance, resulting in the identification of areas for improvement and the implementation of corrective actions that improved risk management effectiveness by 15%. Developed and maintained risk management dashboards, resulting in improved visibility into risk management activities and better decision-making by senior leadership. AssessmentsData entry: Attention to detail CompletedOctober 2022Maintaining data integrity by detecting errorsFull results: CompletedAdministrative assistant/receptionist CompletedAugust 2023Using basic scheduling and organizational skills in an office setting Full results: CompletedCustomer focus & orientation ProficientAugust 2023Responding to customer situations with sensitivity Full results: ProficientWork style: Professionalism CompletedNovember 2021Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: CompletedWork style: Reliability ProficientJanuary 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCustomer service ProficientAugust 2023Identifying and resolving common customer issuesFull results: ProficientMedical receptionist skills CompletedAugust 2023Managing physician schedules and maintaining accurate patient records Full results: CompletedAdministrative assistant/receptionist CompletedNovember 2021Using basic scheduling and organizational skills in an office setting Full results: CompletedFiling & organization CompletedAugust 2023Arranging and managing information or materials using a set of rules Full results: CompletedWork motivation ProficientJanuary 2022Level of motivation and discipline applied toward work Full results: ProficientWarehouse safety ProficientApril 2024Using safe practices in a warehouse settingFull results: ProficientFood service: Customer situations ProficientMarch 2024Identifying and addressing customer needs in a food service setting Full results: ProficientSpreadsheets with Microsoft Excel ProficientMay 2024Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientAttention to detail CompletedJuly 2023Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |