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Title Customer Service High School
Target Location US-IL-Melrose Park
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  E: EMAIL AVAILABLE P: PHONE NUMBER AVAILABLEEDUCATION2007-2011 Proviso West High School - Diploma2015 Triton Community College -Dental Assistant CertificationSKILLSCustomer serviceExceptional patient interactionCompleting patient cash transactionsScheduling and following-up with patients for servicesComputer software: DENTRIX, Kodak, some experience with Eagle Soft and Soften 14.5.Skilled in film and digital x-raysWorks efficiently in teams as well as independentlyEXPERIENCEMidwest Cardiology 2020-2024check in/ out patients, making sure demographic information was up to date.closed cash deposits at the end of nightmade out payment plans for patient who were self paydirected calls to departmentssend out email to whom needed something addressedscan documents in insurance cards, referrals based on insurance plansfollow up with our pre- authorization team regarding pending treatments that would need approvals.Working on message pools assigned to the front office, this would consist of calling to schedule an appointment or to cancel an appointment.Assist in translation for Spanish Speaking patientsProvided instruction to patients on fasting/ restriction when scheduling certain tests.trained new hiresSmile Town,Carol Stream 2019-2020Assist with procedures, root canals, fillings perio cleanings, extractionstake x-rays using Dentrixturn over rooms, and get them ready for next patientdo weekly and monthly maintenance to sterilization medication and suction machines to keep them up to OSHA standards.wright out treatment plan for patient per doctor instructiongo over treatment plans and payment options for our self pay patients.order monthly suppliescall patients for recall appointmentsMYNT DENTAL, FRANKLIN PARK, IL DENTAL ASSISTANT & RECEPTIONIST 2016--2019Assist with procedures such as fillings, extractions, dental caps, and root canalsTake required x-rays using DENTRIXCheck-in patients and explain their treatment planClean rooms, sterilize instruments, and stock required supplies in procedure roomsAssist patients via phone, schedule appointments, follow-ups, and manage insurance information

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